> Markdown version of [/jobs/ext/2490611-cargowise-it-support](https://www.wearedevelopers.com/jobs/ext/2490611-cargowise-it-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cargowise IT Support - **Company:** Kevin Theobald - **Location:** Hounslow, UK - **Experience:** Experienced - **Salary:** £35,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Office, Microsoft Software, Network Architecture, Information Technology - **Published:** August 18, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5845354142 ## About the Role Attention to detail and logical approach * Excellent written and spoken English * Interest in project work * Flexible and resilient * Optimum time management and able to effectively prioritise tasks * Proactive * Strong analytical skills * Problem-solving skills, creativity * Team and service-oriented * Willingness to learn with new IT products * Integrity: The role requires appropriate handling of confidential, sensitive information * Able to effectively analyse data Qualifications Cargo Wise experience essential * Previous experience min 3 years * Successful assistance of projects within previous role * Microsoft Office product knowledge an advantage ## Description We are recruiting an IT Support with extensive knowledge of Cargowise, for our client based around the Heathrow area Monday to Friday and paying around £35k Duties Include: Provide 1st line support for all user CargoWise issues that arise * Assist in CargoWise IT projects including company system implementations * Utilise 2nd line escalation when required * Support of problems with various Microsoft applications * Basic level network infrastructure support * Some IT supplier related activities e.g., Procurement