> Markdown version of [/jobs/ext/2495427-junior-it-consultant-wissensmanagement-incidentmanagement-second-level-support-100-remote-id03207](https://www.wearedevelopers.com/jobs/ext/2495427-junior-it-consultant-wissensmanagement-incidentmanagement-second-level-support-100-remote-id03207). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Junior IT-Consultant (Wissensmanagement, Incidentmanagement, Second Level Support) 100% remote ID03207

- **Company:** mund consulting AG
- **Location:** Dreieich, Germany (Remote available)
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Confluence, Microsoft Azure, Knowledge Management, Software Systems, Test Management, Information Technology, Data Management
- **Published:** August 27, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=923adeadfd5cef63

## About the Role

Erfahrung im Wissensmanagement für IT-Systeme (Junior,

 * 3 Jahre Erfahrung) Erfahrung im Incidentmanagement von IT-Systemen (Junior,
 * 3 Jahre Erfahrung) Erfahrung im Second Level Support von IT-Systemen (Junior,
 * 3 Jahre Erfahrung) Erfahrung im Datenmanagement von IT-Systemen (Junior,
 * 3 Jahre Erfahrung) Erfahrung im Release- und Testmanagement von IT-Systemen (Junior,
 * 3 Jahre Erfahrung), Erfahrung in der Implementierung von Softwarelösungen (Junior,
 * 3 Jahre Erfahrung) Nachweis über Erfahrung im Projektmanagement (Junior,
 * 3 Jahre Erfahrung)
 * Fähigkeiten zur Dokumentation in der Projektarbeit, inklusive Beispiele und verwendete Standards (mindestens 1 Referenzen)

## Description

Fachliche Betriebsführung der Nachtragsplattform in den Bereichen Wissensmanagement, Incidentmanagement, Second Level Support, Datenmanagement, Prozessoptimierung sowie Release- und Testmanagement. Nutzung von Tools wie Azure DevOps und Confluence., Wissensmanagement, Incidentmanagement, Second Level Support, Datenmanagement, Prozessoptimierung, Release- und Testmanagement, Azure DevOps, Confluence


## Related Videos

- [A Developer's Framework for Any Tool Migration](https://www.wearedevelopers.com/videos/2035-a-developer-s-framework-for-any-tool-migration)
- [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure)
- [42 x 2 Canvases Later: Two Years, Two Minds, Many Lessons](https://www.wearedevelopers.com/videos/1458-42-x-2-canvases-later-two-years-two-minds-many-lessons)
- [Demografie nutzen um jedem Bewerber das passende Angebot zu machen!](https://www.wearedevelopers.com/videos/836-demografie-nutzen-um-jedem-bewerber-das-passende-angebot-zu-machen)
- [How to add test automation to your project: The good, the bad, and the ugly](https://www.wearedevelopers.com/videos/1668-how-to-add-test-automation-to-your-project-the-good-the-bad-and-the-ugly)
- [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies)

## Related Articles

- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)
- [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies)
- [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers)