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# Network/System Support

- **Company:** Charter Communications, Inc.
- **Location:** Manchester, NH, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Active Directory, Apple Mac Systems, Computer Networks, System Configuration, Dynamic Host Configuration Protocol, Domain Name System (DNS), Hyper-V, Subnetting, Virtual Private Networks (VPN), Network Troubleshooting, Network Protocols, Performance Tuning, Remote Desktop Services, Server Virtualization, Virtual Local Area Networks, Software Vulnerability Management, Wi-Fi Technology, Sonicwall, Firewalls (Computer Science), Information Technology, Multiplatform, Cisco, Network Optimization
- **Published:** August 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=710f6311049e1eba

## About the Role

* Experience with a virtual server environment, preferably Hyper-V.
 * Experience managing Microsoft Remote Desktop.
 * Understanding of networking concepts VLAN's, subnet, DHCP etc.
 * Knowledge of and experience with a Microsoft Windows Active Directory environment.
 * Knowledge of security concepts and VPNs.
 * Strong knowledge of networking concepts specific to Cisco networks.
 * Experience at Network/System Administration (we're leaning toward 2-5 years)
 * Strong trouble-shooting and critical thinking skills
 * Ability to learn and adapt to new technology and new procedures
 * Effective communication skills
 * SonicWall Experience would be helpful
 * Mac OS X experience would be helpful

Physical Requirements

 * sitting for extended periods of time
 * significant screen time
 * Fine motor skills for keyboarding, manipulation of wiring
 * Ability to occasionally lift 30 pounds
 * Ability to work in small spaces running lines and moving monitors

## Description

Spectrum Marketing Companies is looking for an IT-savvy person with some experience to provide support for our network and system within our large, multi-facility, multi-platform, network environment.

And, while we are looking for a full-time, in-house, employee, we are open to exploring flexible hours for the right candidate with other responsibilities.

Here's what our successful candidate will be doing:

 * Monitoring performance, troubleshooting network problems and outages, scheduling upgrades and work on network optimization tasks.
 * Managing VLAN's, DHCP, DNS and other networking protocols.
 * Configuring and maintaining switches, firewalls and Wi-Fi environment
 * Managing, supporting, maintaining, and troubleshooting our networks, IT hardware, software, and services.
 * Identifying, diagnosing, and resolving technical issues for our end users.
 * Providing efficient problem resolution remotely or onsite at locations.
 * Performing capacity planning, performance optimization, and preventative maintenance duties such as backup/recovery testing.
 * Providing exceptional customer service through communication, documentation
 * Performing patch updates and vulnerability remediation of computer systems and network components.
 * Reviewing system logs and identifying issues that need resolution
 * Keeping up to date on security bulletins from software and hardware vendors
 * Maintaining and updating S.O.P documentation as processes change, Our team works in a safe and responsible office environment that is taking all necessary steps to protect the health of our team members.


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