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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Engineering Support Technician - **Company:** Infinity Employment - **Location:** Portsmouth, UK - **Salary:** £34,000.0 - £40,000.0 - **Contract:** Permanent contract - **Skills:** Automation of Tests, Datasheets, Software Debugging, Firmware - **Published:** August 11, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=8d7ec2d4d28838ea ## About the Role * HND, Foundation Degree, Higher Technical Qualification or equivalent in Electronics, Electrical Engineering or a related engineering discipline * Previous experience within electronics testing and fault-finding * Experience debugging electronic products to component level * A practical and methodical approach to problem-solving * Ability to read and interpret electronic circuit diagrams and technical drawings * Good understanding of datasheets, specifications and technical manuals * Strong technical documentation and report-writing skills * Excellent attention to detail and organisational skills * Ability to manage several tasks and priorities at the same time * Confidence working across different departments * A hands-on attitude and willingness to learn Desirable Experience: It would be particularly beneficial if you have experience with any of the following: * Product compliance, certification or regulatory testing * Electronics manufacturing * Electronic components and/or power supply products * ERP, MRP or Product Data Management systems * Firmware loading * Test automation or electronic data collection * Customer-facing technical support * Working with external test houses * Product testing and certification to standards such as EN54 and UL294, * Qualification in Electronics, Electrical Engineering : 1 year (required) * Debugging electronics to component level: 1 year (required) * Read electronic circuit diagrams/technical drawings: 1 year (required) ## Description This is an excellent opportunity for someone with a strong practical electronics background who enjoys variety and wants to develop their experience across product testing, fault-finding, compliance, certification, production support and technical engineering. Working closely with the Compliance Engineer and wider Engineering Team, you will play an important role in ensuring products are tested, certified, supported and continuously improved throughout their lifecycle., Your responsibilities will include: * Supporting product certification and regulatory compliance activities * Preparing products, samples and technical documentation for external test houses * Carrying out product testing and validation for development, certification and customer investigations * Debugging electronic products to component level * Investigating product faults and supporting root-cause and failure analysis * Building and maintaining test setups, test leads and fixtures * Recording, analysing and documenting test results * Producing technical reports and maintaining accurate engineering records * Supporting product evaluations and Engineering Sample Assessments (ESAs) * Assisting with engineering changes and product modifications * Compiling and maintaining BOMs and technical documentation * Supporting Production with BOM, labelling, component and product issues * Inspecting, modifying and testing products when required * Providing technical support to customers, installers and internal teams * Supporting product returns and technical investigations * Preparing customer evaluation samples * Coordinating engineering orders, sample shipments and calibration activities * Supporting the smooth day-to-day running of the engineering laboratory You will work closely with teams across Engineering, Production, Sales and CustomerSupport, so strong communication skills and a collaborative approach are essential. ## Related Videos - [Playing Pong on a shoulder press machine](https://www.wearedevelopers.com/videos/100140-playing-pong-on-a-shoulder-press-machine) - [Using AI Without Losing Your Skills](https://www.wearedevelopers.com/videos/2045-using-ai-without-losing-your-skills) - [More efficient software for more efficient microchips](https://www.wearedevelopers.com/videos/1164-more-efficient-software-for-more-efficient-microchips) - [Debugging Humans: How MBTI Helps Engineering Teams Communicate Better](https://www.wearedevelopers.com/videos/100335-debugging-humans-how-mbti-helps-engineering-teams-communicate-better) - [Agent Smith Gets Hardware: Autonomous IoT Hacking From Debug Port to Cloud API](https://www.wearedevelopers.com/videos/100258-agent-smith-gets-hardware-autonomous-iot-hacking-from-debug-port-to-cloud-api) - [What I learned as a developer from accidents in space](https://www.wearedevelopers.com/videos/642-what-i-learned-as-a-developer-from-accidents-in-space) ## Related Articles - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Is Software Engineering Hard?](https://www.wearedevelopers.com/magazine/448-is-software-engineering-hard) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)