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# Education ICT Support Technician - Multi-Site Schools

- **Company:** Treo Recruitment
- **Location:** West Yorkshire, UK
- **Salary:** £29,000.0 - £34,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, System Configuration, Identity and Access Management, Network Troubleshooting, Wi-Fi Technology, ServiceNow IT Service Management, Laptops, User Accounts
- **Published:** August 28, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=5df7d492f4ae4e00

## About the Role

Previous ICT experience within education is essential, ideally within a Multi-Academy Trust (MAT), multiple secondary schools or another multi-site education environment., Education ICT experience is essential.

We're particularly interested in candidates who have experience working:

 * Within a secondary school;
 * Across multiple schools;
 * Within a Multi-Academy Trust (MAT);
 * Within a central education IT team; or
 * For an IT provider supporting schools.

You'll need strong practical experience in areas such as:

 * Windows 10/11
 * Microsoft 365
 * Active Directory / Entra ID
 * Hardware and desktop support
 * Network and Wi-Fi troubleshooting
 * User accounts and permissions
 * Classroom/AV technology
 * IT ticketing or service management systems

Just as importantly, you'll be approachable, organised, proactive and comfortable working with non-technical users.

You'll need to manage competing priorities, work independently across different school sites and remain calm when technical issues arise., * Previous ICT/IT support experience within education - essential

 * Experience supporting secondary schools - highly desirable
 * Multi-Academy Trust / multi-site experience - highly desirable
 * Strong Microsoft and Windows knowledge
 * Excellent communication and customer service skills
 * Full UK driving licence / ability to travel between sites

If you're an experienced Education ICT Technician or IT Support Technician looking for your next opportunity with a growing organisation that genuinely values its people, we'd love to hear from you., * Education IT : 1 year (required)

 * Field based IT: 1 year (required)
 * Multi Academy Trust: 1 year (preferred)

## Description

This is a varied, people-focused role where you'll work directly with teachers, support staff and students, ensuring technology is reliable, effective and supporting teaching and learning., You'll provide onsite first and second-line ICT support across multiple schools, including:

 * Diagnosing and resolving hardware, software and network issues.
 * Supporting Windows desktops, laptops and other devices.
 * Microsoft 365 support.
 * User account and access management.
 * Troubleshooting Wi-Fi, connectivity and printing issues.
 * Supporting interactive displays, projectors and classroom technology.
 * Installing, configuring and maintaining IT equipment.
 * Supporting ICT upgrades, deployments and projects.
 * Managing and prioritising support requests.
 * Working closely with the wider IT team to resolve more complex issues.
 * Building strong relationships with school staff and providing excellent customer service.


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