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# Cloud Support Engineer

- **Company:** Jean Martin, Inc
- **Location:** United States
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Microsoft Azure, Bash Shell, Cloud Computing, Cloud Engineering, Linux, Domain Name System (DNS), Monitoring of Systems, Subnetting, Virtual Private Networks (VPN), Python (Programming Language), Windows Servers, Networking Basics, Datadog, Scripting, Cloud Platform System, Grafana, Amazon Virtual Private Cloud (VPC), Information Technology, Cloudwatch
- **Published:** August 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=88b790475d9a7390

## About the Role

* Knowledge of AWS/Azure/GCP cloud architecture.
 * Understanding of Linux/Windows servers.
 * Networking fundamentals (VPC, VPN, Subnets, DNS).
 * Scripting skills (Python, Bash).
 * Monitoring tools like CloudWatch, Datadog, or Grafana.

Educational Qualification:

 * Bachelor's in Computer Science, IT, Cloud Computing, or related field.
 * Cloud certifications preferred: AWS Solutions Architect / SysOps, Azure Administrator / Engineer, Google Associate Cloud Engineer.
 * Additional networking certifications (CCNA) are beneficial.

## Description

* Provide support for cloud infrastructure, applications, and services.
 * Troubleshoot issues across compute, storage, networking, and security components.
 * Assist in cloud deployment, monitoring, and configuration.
 * Manage incident resolution and maintain SLAs.
 * Collaborate with engineering teams to address system improvements.
 * Implement security best practices and backup strategies.
 * Document technical procedures and maintain knowledge base articles.


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