> Markdown version of [/jobs/ext/2499805-install-analyst](https://www.wearedevelopers.com/jobs/ext/2499805-install-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Install Analyst - **Company:** 1-800 Hansons LLC - **Location:** Cedar Rapids, IA, United States - **Salary:** $39,520.0 - $45,760.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Project Management Software, Microsoft Office - **Published:** August 25, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a896ba0fa4a71ed6 ## About the Role At Hansons, we've spent decades helping homeowners improve and protect their homes through industry-leading products and exceptional customer service. We're looking for a highly organized, customer-focused Branch Coordinator to support project execution, customer communication, scheduling, and branch operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in delivering an outstanding customer experience from start to finish., * High school diploma or GED * Minimum 1 year of administrative, office, customer service, scheduling, or coordination experience * Strong organizational and multitasking skills * Excellent verbal and written communication abilities * Proficiency in Microsoft Office (Word and Excel) * Ability to work independently and manage multiple priorities * Must be at least 18 years old, * Experience in scheduling, operations, office management, or project coordination * Familiarity with CRM or project management software * Experience in the home improvement, construction, or service industry, We're committed to investing in our people, promoting from within, and creating opportunities for long-term career growth. If you're organized, customer-focused, and ready to make an impact, we'd love to hear from you. Apply today and become an essential part of delivering an exceptional customer experience at 1-800 HANSONS. ## Description * Serve as the primary point of contact for customers throughout their project lifecycle * Conduct welcome calls and establish clear expectations for the project process * Provide installation-day communication and support * Coordinate with customers, installation partners, and internal teams to ensure projects stay on schedule * Resolve customer concerns and escalate issues when necessary Scheduling & Install Management * Schedule and reschedule installation appointments * Maintain an optimized installation calendar and maximize crew productivity * Confirm installation dates, customer readiness, material deliveries, and project logistics * Manage scheduling changes due to weather, customer requests, or operational needs Collections & Project Closeout * Complete project completion calls and payment collection activities * Process payments through approved methods * Ensure all project documentation is completed and uploaded accurately * Support project closeout and escalation procedures Branch Operations & Administrative Support * Answer phones and assist customers, vendors, and visitors professionally * Manage incoming and outgoing mail * Order office supplies and support daily office operations * Assist with onboarding activities and communication with corporate departments * Help maintain efficient branch operations in support of the Branch General Manager and Operations team Financial Processing & Documentation * Process deposits and maintain accurate cash logs * Upload required project and financial documentation * Support insurance and project documentation processes * Maintain accurate records and ensure compliance with company procedures ## Related Videos - [Demografie nutzen um jedem Bewerber das passende Angebot zu machen!](https://www.wearedevelopers.com/videos/836-demografie-nutzen-um-jedem-bewerber-das-passende-angebot-zu-machen) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [From Tables to Graphs in Minutes: Supercharging Kusto Graph Analytics with AI-Powered Development](https://www.wearedevelopers.com/videos/1543-from-tables-to-graphs-in-minutes-supercharging-kusto-graph-analytics-with-ai-powered-development) ## Related Articles - [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development)