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# IT Technician for Central Admin in NE Portland

- **Company:** The Oregon Clinic
- **Location:** Portland, OR, United States
- **Salary:** $59,696.0 - $80,746.0
- **Contract:** Permanent contract
- **Skills:** Apple Mac Systems, Business Software, Computer Maintenance, Instant Messaging Technology, Microsoft Office, Remote Desktop Services, Computer Equipment, Epic ECSA, Servicenow
- **Published:** August 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9f81053d7bccd197

## About the Role

* Minimum one (1) year of relevant experience or schooling is required. Prior IT experience in the medical industry is a plus!
 * Experience with common computer hardware, Microsoft Office suite or similar business applications, Mac OSX, recent versions of Microsoft Windows and Terminal Services.
 * Reliable transportation and willingness to commute throughout the Portland Metro area are required.
 * Skill in technical problem analysis and troubleshooting.
 * Excellent attendance and work ethic.
 * Positive attitude and desire to be a team player.
 * Ability to communicate professionally and effectively with patients, physicians and other team members.
 * A commitment to patient-focused care, privacy, and safety.

## Description

Using excellent customer service and communications skills, your primary duties in this role include:

 * Responsible for ensuring proper computer operation for end users.
 * Includes documenting, prioritizing, troubleshooting and resolving help requests.
 * Problem resolution may involve the use of diagnostic and help request tracking tools, communication using telephone, email, Instant Messaging, remote control, and personal interaction.
 * Problem resolution may involve formal escalation to other technical resources.
 * Ensuring proper computer operation may involve performing computer maintenance, troubleshooting printer issues, and administration tasks as assigned.
 * Manages IT asset inventory, including ensuring decommissioned equipment is removed. Submits Epic ServiceNow tickets to maintain and manage proper workstation functionality.
 * Manages Epic accounts, including creating new roles, granting EPIC system access.
 * May process and coordinate day to day telecommunication activities for adds, moves, and changes to telephone, agents, voicemail, and emergency systems.
 * Other duties as assigned.


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