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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CCaaS Google Data Engineer - **Company:** Siri InfoSolutions Inc - **Location:** Charlotte, NC, United States - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, Big Data, BigQuery, Cloud Computing, Cloud Storage, Computer Telephony Integration, Continuous Integration, Extract Transform Load (ETL), Data Structures, Relational Databases, Software Design Patterns, DevOps, Apache Hive, Identity and Access Management, Session Initiation Protocols, Python (Programming Language), Machine Learning, Apache Maven, NoSQL, Commercial Software, Cloud Services, Tensorflow, Scala (Programming Language), SQL Databases, Systems Integration, Speech Recognition, WebRTC, Prophet, System Availability, Large Language Models, Prompt Engineering, Apache Spark, Apigee, Amazon Virtual Private Cloud (VPC), Git, Google Cloud Functions, Xgboost, Apache Kafka, Data Management, Speech Synthesis, Terraform, Webhooks, Natural Language Understanding, Jenkins - **Published:** August 29, 2026 - **Apply:** https://www.careerjet.com/jobad/us7fcd8a08a91825a82f3ce1df784ee880 ## About the Role 4+ years of commercial software development experience. Cloud, GKE, Cloud Run, Cloud Functions, Pub-Sub, Apigee, Big Query, Terraform, RDBMS, No SQL, Maven, GIT, Jenkins, CI/CD, Big data, Scala, Spark, Hive SQL, GCP, Google cloud storage and Big Query, ETL, Data Modeling Python, AI/ML, Tensorflow, LLM, GenAI Develop secure, resilient cloud infrastructure on major cloud services provider using services such as GKE, Cloud Run, Cloud Functions, Pub/Sub, Apigee, and BigQuery, implementing IAM, VPC design, encryption, multi-region high availability, and Infrastructure as Code (Terraform) to support enterprise-grade customer experience platforms. Implement, and optimize CCaaS solutions, including ACD (Automatic Call Distribution), skills-based routing, dialer, omnichannel capabilities, and campaign management, ensuring scalable, secure, and compliant contact center operations. Have experience in integrations and migrations leveraging CCaaS APIs and telephony capabilities, including CRM/CTI integrations, webhooks, SIP/WebRTC, security configuration, and transition from legacy contact center platforms to Cloud based solutions. Design, develop, and maintain data pipelines/models/datasets to support CCaaS data platforms while ensuring data quality, reliability, security, and compliance. Experience building and integrating AI/ML solutions such as Xgboost, SARIMA, Prophet, prompt engineering and TensorFlow into production systems. Understanding model lifecycle including evaluations, hyperparameters, tuning, and ongoing monitoring, model governance, bias mitigation, and explainability. Experience with Agile development, CI/CD, DevOps and Observability. Hands on experience with Kafka, Relational, and/or NoSQL databases. Understanding of data structures, algorithms, and design patterns Looks proactively beyond the obvious for continuous improvement opportunities. Design and implement scalable CCaaS and IVA solutions leveraging leading Cloud and enterprise conversational AI / customer service solutions including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, speech-to-text/text-to-speech. Essential Skills: 8 plus years of commercial software development experience using Java and/or Python. Design and implement scalable CCaaS and IVA solutions leveraging leading Cloud and enterprise conversational AI / customer service solutions including conversational IVR design| NLU/NLP modeling| intent and flow orchestration| webhook integrations| speech-to-text/text-to-speech. Architect secure| resilient cloud infrastructure on major cloud services provider using services such as GKE| Cloud Run| Cloud Functions| Pub/Sub| Apigee| and BigQuery| implementing IAM| VPC design| encryption| multi-region high availability| and Infrastructure as Code (Terraform) to support enterprise-grade customer experience platforms. Architect| implement| and optimize CCaaS solutions| including ACD (Automatic Call Distribution)| skills-based routing| dialer| omnichannel capabilities| and campaign management| ensuring scalable| secure| and compliant contact center operations. Have experience in leading integrations and migra, CCaaS Data Engineer Sunrise, FL 3-4 DAYS ONSITE JD 1. 8+ years of commercial software development experience. 2.Proficient in developing and hosting solutions using Java… + 2 months ago ## Related Videos - [Leveraging Real time data in FSIs](https://www.wearedevelopers.com/videos/806-leveraging-real-time-data-in-fsis) - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [The Cloud is Calling: Answer with In-Demand Skills](https://www.wearedevelopers.com/videos/945-the-cloud-is-calling-answer-with-in-demand-skills) - [NoSQL Data Modeling for Front-end Developers](https://www.wearedevelopers.com/videos/297-nosql-data-modeling-for-front-end-developers) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) ## Related Articles - [Got AI ideas but no money? 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