> Markdown version of [/jobs/ext/2502185-help-desk-level-1](https://www.wearedevelopers.com/jobs/ext/2502185-help-desk-level-1). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Help Desk Level 1 - **Company:** ALEXANDER TECHNOLOGY GROUP - **Location:** Manchester, NH, United States - **Experience:** Starter - **Salary:** $41,600.0 - $52,000.0 - **Contract:** Temporary contract - **Skills:** Active Directory, Microsoft Office, Network Connections, Computer Equipment, Information Technology - **Published:** August 2, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=49cbe5be9777c9f0 ## About the Role * Associate's or Bachelor's Degree in Information Technology, CIS, Networking, or a related field. * 1-3 years of technical support experience preferred. * Knowledge of Windows 10/11, Active Directory, Office 365, networking, and PC hardware. * Industry Certifications (A+, Network+, etc.) preferred. * Valid transportation, clean driving record and ability to pass background checks. ## Description * Providing remote and in-person support to local businesses including operating system issues, Active Directory/Office 365 support, network connectivity troubleshooting, peripheral device support, and more. * Providing exceptional customer service and professionalism as the face of the organization for customers. * Travel to local businesses for hands-on support needs. ## Related Videos - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Contract Testing with MCP: Building Self-Describing, Self-Testing APIs](https://www.wearedevelopers.com/videos/100040-contract-testing-with-mcp-building-self-describing-self-testing-apis) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Responsibility Beyond Code - Build with Societal Impact In Mind](https://www.wearedevelopers.com/videos/100041-responsibility-beyond-code-build-with-societal-impact-in-mind) - [How to develop an autonomous car end-to-end: Robotic Drive and the mobility revolution](https://www.wearedevelopers.com/videos/22-how-to-develop-an-autonomous-car-end-to-end-robotic-drive-and-the-mobility-revolution) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)