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# CRM / Solution Architect

- **Company:** Nitor Infotech
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Application Integration Architecture, Microsoft Azure, Data Hub, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Power Automate, Enterprise Integration, Powerapps
- **Published:** August 28, 2026
- **Apply:** https://www.dice.com/job-detail/64300306-07cd-4401-859b-b3ae5fe2d5a6

## About the Role

* 10+ years IT / Solution Architecture experience.
 * 7+ years Microsoft Dynamics 365 / CRM.
 * Strong D365 CE / Customer Service + Power Platform + Dataverse.
 * Healthcare Payer or Provider experience.
 * Enterprise integration/API and Azure experience.
 * Strong stakeholder and executive communication skills.
 * Demonstrated history of proactively driving initiatives, automation, modernization or transformation.
 * CoPilot and AI integration and ADF exp

## Description

We are looking for a Senior CRM/Solution Architect with strong Microsoft Dynamics 365 and Power Platform experience to support a Healthcare Payer or Provider client.

The ideal candidate should be a proactive, innovative architect who can independently identify gaps, suggest new solutions, drive automation/AI initiatives, and continuously improve the CRM environment-not simply execute assigned requirements., * Lead end-to-end Dynamics 365 CRM/CE and Power Platform architecture.

 * Identify CRM/process gaps and proactively recommend modernization and automation opportunities.
 * Design solutions using D365 CE/Customer Service, Power Apps, Power Automate, Dataverse and Azure.
 * Identify opportunities for AI, Copilot and intelligent automation.
 * Partner with business and technology leaders to define CRM roadmap and future-state architecture.
 * Ensure scalable, secure and HIPAA-aligned solutions.
 * Lead architecture/design discussions and mentor technical teams.
 * Act as a trusted advisor and continuously bring new ideas and initiatives to the client.


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