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# Invoicing Solutions Specialist I

- **Company:** GreatAmerica Financial Services
- **Location:** Cedar Rapids, IA, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Spreadsheets, Data Warehousing, Excel Formulas, Microsoft Office, Pivot Tables
- **Published:** August 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=dfe89cd34f847630

## About the Role

* We welcome a range of educational backgrounds and levels of experience in this role
 * While a relevant degree and prior experience are valuable, we also value individuals who are open to learning and expanding their skills

Computer Skills

 * Experience with Microsoft Office Products, primarily Word and Excel. General understanding of queries, pivot tables and vlook up is preferred but not required

Other Requirements

 * Ability to adapt to multiple situations and changing environments
 * Ability to work in a fast-paced environment
 * Solution driven

## Description

Ownership of invoicing related duties. This position will serve as a go to for teammates for system expertise, problem solving, assisting, and completing requests. The primary responsibilities of the Invoicing Solution Specialist I position will consist of processing manual invoices, processing invoice requests, setting up invoicing features and providing general invoicing assistance to all business units., Primary individual to timely manage the daily request and communication flow with internal team members through various platforms including but not limited to:

 * Processing Salesforce Work Orders from applicable queue, communicating needed information or questions to requestors, answering incoming calls and emails and managing the manual invoice worklist, resolving within applicable metrics
 * Communicate invoicing concepts in simple language to establish understanding with team members and customers
 * Collaborate with team members within GreatAmerica to identify appropriate solutions to meet Customer needs
 * Establish working relationships with requestors to support collaboration and timely completion of tasks
 * Demonstrate basic understanding of GreatAmerica applications used to complete the invoicing process
 * Edit Invoicing Reports and features; Asset Level Billing, Spreadsheet Invoicing, Period Covered, Current Only and Consolidated Billing
 * Leverage Microsoft Excel functionality including basic formulas and pivot tables to independently create and adjust spreadsheet-based invoices and reports
 * Edit Existing Data Warehouse queries to obtain necessary invoice data for spreadsheet creation
 * Demonstrate a strong work ethic and leads by example, inspiring others to do their best work
 * Craft clear and friendly written and oral communications, including email, with an emphasis on maintaining a positive and professional tone reflective of GreatAmerica's values
 * Ensures all procedural steps are completed accurately


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