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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Testing Center Specialist (Portsmouth) - **Company:** Tidewater Community College - **Location:** Portsmouth, VA, United States (Remote available) - **Salary:** $31,200.0 - $31,574.0 - **Contract:** Temporary contract - **Skills:** Spreadsheets, Databases, Text Processing, Student Information Systems, People Soft - **Published:** August 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=71e64d22864feaca ## About the Role * Knowledge of college admission policies, procedures, and programs of study * Knowledge of student information systems; PeopleSoft * Knowledge of effective customer service techniques both in person and in an automated environment * Ability to work independently as well as collaborate with administrators, faculty, and staff * Ability to effectively communicate orally and in writing with a diverse public * Ability to work in a fast-paced, high-volume environment * Ability to work varied hours (weekends and evening) and locations (required) * Demonstrated skill with operating a PC and experience with word processing, spreadsheet, and database software * Ability to obtain necessary certifications for testing center during work hours within one month of employment Additional Considerations * Experience in student development and assessment services in a college or university * Knowledge of assessment screening principles and measures * Knowledge of state and federal policies regarding FERPA regulations Operation of a State Vehicle ## Description Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule Up to 29 hours per week to be scheduled between: Monday: 10:30am- 6pm Tuesday-Friday: 8:30am-5pm Saturday: 9am-12pm **Schedules are subject to change based on operational needs of the department. Sensitive Position No, The Testing Center Specialist will support the overall operations and core testing functions of the Testing Center with a mission of service to students, faculty, staff, employers and community members. Functional Responsibilities: * Administer comprehensive testing and support the core testing functions to include Virginia Placement Test, ACCUPLACER ESL, Distance Learning, IT Challenge exam, Nursing HESI A2, Nursing NACE, Nursing NHA, NAS2 Challenge exam, CLEP, TCC faculty makeup exams, online/hybrid course exams, testing for Office of Educational Accessibility, and exams from VCCS institutions and other college/universities, and others * Provide support to Student Affairs departments such as Admissions & Enrollment, Counseling, Office of Educational Accessibility, and others as needed * Actively participate in registration activities and on and off-campus recruiting community events * Provide excellent customer service to both internal and external constituents in a fast-paced, high-volume environment. * Promptly answers telephone calls, emails, and in-person inquiries from students, faculty, staff, and any other customer * Administer test on and off-campus * Compile statistical data for assessment reports. * Maintain daily operation of Testing Center to include: preparing lab computers, cameras, & reference sheets, scheduling student appointments, preparing for appointments, seating students for testing, mailroom box, and other files as needed in accordance with TCC/VCCS policy. * Obtain necessary credentials to administer various tests to students or other customers * Other duties as assigned Special Assignments May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor., In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link, The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/ EEO Statement The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors. ADA Statement The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested. E-Verify Statement VCCS uses E-Verify to check employee eligibility to work in the United States. 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