> Markdown version of [/jobs/ext/2506266-information-systems-administrator](https://www.wearedevelopers.com/jobs/ext/2506266-information-systems-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Information Systems Administrator

- **Company:** Utility, Inc.
- **Location:** Glade Spring, VA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Information Systems, Databases, PC Tools, Microsoft Office, Information Technology
- **Published:** August 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a24d6c5ffebe77c8

## About the Role

* Bachelor's degree in computer science, Information Technology, Information Systems or related field preferred
 * 2 to 3 years of applicable experience directly related to IT Support, Help Desk or in a Desktop Support setting preferred
 * Knowledge of PC building, maintenance, and operations
 * Knowledge of practical networking for workstations and server connectivity
 * Knowledge of Windows desktop operating systems
 * Knowledge of Windows Active Directory Domains
 * Intermediate/Advanced computer skills including Microsoft Office Suite and/or Microsoft 365
 * Strong verbal/written communication and listening skills including excellent interpersonal skills and telephone communication.
 * Excellent organizational and time management skills
 * Ability to work positively as a team player and establish and maintain effective relationships with team members at all levels of the organization.

## Description

This Role Involves:

 * Providing internal support for office hardware including servers, PCs, and mobile devices
 * Develop and maintain databases for business processes.
 * Continuously improving and keeping up with the IT business needs of the organization.
 * Testing and configuring new hardware and software technologies
 * Actively resolving problems and issues with computer and server systems to limit work disruptions within the organization.
 * Ensuring correct and timely customer service.
 * Assist with development and honing of our proactive response to network and security alerts in a timely manner.
 * Contribute to improving customer support by actively responding to queries and handling complaints.
 * Establish best practices through the entire technical support process.
 * Follow up with customers to identify areas of improvement.
 * Documents actions and resolutions within the helpdesk ticketing system
 * Exceptional problem solving and interpersonal skills, with a focus on critical thinking, creativity, and rapport-building with listening and questioning skills. Exceptional customer service orientation.


## Related Videos

- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases)
- [Wolfenstein 3D Postmortem](https://www.wearedevelopers.com/videos/525-wolfenstein-3d-postmortem)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [WeAreDevelopers LIVE - Demo Time, Live Coding, End-to-End Testing and more](https://www.wearedevelopers.com/videos/1713-wearedevelopers-live-demo-time-live-coding-end-to-end-testing-and-more)

## Related Articles

- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)