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# Analyst, IT Systems (Business)

- **Company:** Southwire Company, LLC
- **Location:** Villa Rica, GA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Business Systems, Information Technology
- **Published:** August 15, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88046329/1

## About the Role

Action Oriented
Plans and Aligns
Customer Focus
Balances Stakeholders
Collaborates
Nimble Learning
Skills
Troubleshooting (Problem Solving)
Investigation
Process Improvement
Technical Support
Test Planning
Analytical Skills
User Acceptance Testing (UAT)
Critical Thinking

## Description

* Assists with the administration and monitoring of business systems to help ensure reliable functionality, data accuracy, and operational efficiency.
 * Supports cross-functional teams and vendors in system maintenance, issue resolution, testing activities, and enhancement projects.
 * Investigates basic system issues and user inquiries, escalating more complex problems as needed while contributing to resolution efforts.
 * Participates in testing activities for system upgrades, patches, configuration changes, and new feature implementations.
 * Provides first-level support to end users by answering questions, troubleshooting system issues, and assisting with training and adoption efforts.
 * Maintains documentation related to business processes, system procedures, user guides, and support activities.
 * Assists with gathering business requirements, documenting process changes, and supporting system improvement initiatives.
 * Collaborates with senior analysts and team members to develop knowledge of business systems, tools, and best practices.
 * Builds proficiency in system reporting, data analysis, troubleshooting techniques, and process documentation.
 * Complies with all company policies, procedures, and standards.
 * Performs other duties as assigned.


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