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# Network Security Technical Solutions Specialist I

- **Company:** Ingram Micro Inc.
- **Location:** Buffalo, NY, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $50,500.0 - $80,800.0
- **Contract:** Permanent contract
- **Skills:** Cloud Computing, CompTIA Security+, Cyber Security, Data Centers, Identity and Access Management, Network Security, Microsoft Office, Productivity Software, Computer Network Technologies, Firewalls (Computer Science), Build Management, Information Technology, Fortinet, Cisco
- **Published:** August 21, 2026
- **Apply:** https://www.jofdav.com/jobs/59336638-network-security-technical-solutions-specialist-i

## About the Role

* High school diploma or equivalent.
 * 3+ years of professional experience or 2+ years of relevant functional experience in technology, sales support, technical solutions, customer-facing technical support, networking, cybersecurity, IT infrastructure, or a related field.
 * Ability to communicate effectively with customers, partners, and internal stakeholders at multiple organizational levels.
 * Strong problem-solving and consultative skills.
 * Experience using Microsoft Office applications and business productivity tools.
 * Ability to manage multiple priorities in a fast-paced environment.
 * Strong organizational skills and attention to detail.
 * Ability to work independently while contributing to a collaborative team environment., * Associate degree or equivalent post-secondary education.
 * Experience supporting network security, cybersecurity, networking, infrastructure, cloud, or data center technologies.
 * Familiarity with security vendors and technologies such as firewalls, endpoint security, identity and access management, secure networking, or related solutions.
 * Technical certifications such as CompTIA Security+, Network+, Cisco CCNA, Fortinet NSE, Palo Alto, Check Point, or similar.
 * Experience in technology distribution, channel sales, reseller support, solutions engineering, technical presales, or inside sales.
 * Experience identifying cross-sell and expansion opportunities within customer accounts.

Key Competencies

 * Solution Design
 * Network Security
 * Cybersecurity
 * Technical Presales
 * Consultative Selling
 * Customer Engagement
 * Partner Enablement
 * Opportunity Qualification
 * Cross-Selling and Upselling
 * IT Infrastructure
 * Networking Technologies
 * Problem Solving
 * Communication Skills
 * Team Collaboration
 * Time Management

## Description

* Design and build network security solutions that align with customer requirements and existing technology environments.
 * Engage with reseller partners and internal teams via phone, email, chat, and virtual meetings.
 * Assess customer needs by identifying business objectives, budget requirements, end-user information, project timelines, and anticipated close dates.
 * Develop complete solutions that include appropriate products, services, maintenance, warranties, support offerings, and complementary technologies.
 * Identify cross-sell and upsell opportunities across networking, security, and adjacent technology categories.
 * Provide technical guidance and recommendations that support partner sales efforts and customer outcomes.
 * Maintain productivity, responsiveness, and engagement metrics while delivering a high-quality customer experience.
 * Collaborate with sales, vendor, and technical teams to ensure accurate solution development and execution.
 * Stay current on networking, cybersecurity, and technology industry trends, products, and services.


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