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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager, IT Delivery - **Company:** UNUM Group - **Location:** Portland, ME, United States - **Experience:** Expert - **Salary:** $89,400.0 - $183,500.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Continuous Integration, Scrum Methodology, Systems Development Life Cycle, Regression Testing, Software Engineering, Test-Driven Development (TDD), Information Technology - **Published:** August 20, 2026 - **Apply:** https://www.juju.com/job/00000000go6jdc ## About the Role + Bachelor's degree in computer science preferred, or relevant technical experience + Has 5+ year's experience in an IT field, or equivalent relevant work experience + Prior Management experience preferred + Software development or technology background with strong knowledge of relevant technical disciplines and SDLC. + Demonstrates understanding of Agile/Lean leadership principles; proficient in agile team development as well as awareness of team training opportunities + Exhibits courage by taking smart risks and encouraging others to do so; empowers innovative approaches by motivating others to be proactive and resourceful + Able to effectively coach and mentor, and identify and address skills needs and gaps + Proficient in methods and techniques for running effective meetings and for understanding and influencing the roles played by participants + Displays good interpersonal skills at all levels of contact in a wide variety of situations, demonstrating the ability to listen and influence, and to relate to customers in their own language + Demonstrates the ability to champion change and support teams through change + Demonstrates the ability to think critically, challenge conventional thinking, and generate and apply unique business insight to create a competitive advantage for the organization. ## Description + Is responsible for, oversees and evaluates the overall delivery of the team and acts to address issues when necessary. + Ensures the team has a well-defined backlog of valuable work. + For Agile teams, helps the product owner and team members to prioritize initiatives and sprint releases. + Removes obstacles and roadblocks that impact the performance of the team. + For Agile teams, works with business partners and team to translate the business strategy or roadmap into backlog items. + For Agile teams, ensures that the team(s) apply the best software engineering practices including, but not limited to: test driven development, peer reviews, continuous integration and deployment practices, unit and regression test automation, comprehensive approach to addressing NFR, adherence to standards, comprehensive 'definition of done,' team retrospectives, etc. + Demonstrates creativity and innovation in applying solutions for the benefit of the customer/stakeholder; promotes same within team. + Uses metrics and tools to understand team performance and efficiency; takes actions to improve the efficiency of the team. + Works with their manager to ensure strong and diverse talent is in place to meet business needs and goals. + Mentors, coaches, and inspires team members to higher levels of performance. Ensures development plans are focused on enhancing skills and expertise needed within the team. This includes 1-on-1 situational coaching towards results, experimentation and learning. + Identifies and addresses skills gaps in the team that may impact its ability to meet business needs. + Identifies and promotes pairing/cross training opportunities to enrich the expertise of the team and limit constraints or deficits of specific skills across the organization. + Develops a self-organizing team (cross-functioning, partners with the business, collaborative, works quickly and unencumbered, be empowered and autonomous, be able to focus on self-improvement) and supports the management activities that make self-organization successful. + Conducts regular reviews of each team member's plan and ensures the team member is progressing and addressing skill development needs. + Works with colleagues to review the operation and effectiveness of resourcing programs within the organization and contributes ideas for changes and improvements as appropriate. + May serve in a Scrum or Kanban Master role. + Maintains up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage. ## Related Videos - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Trunk-Based Development at Scale: Real-World Insights from a High-Traffic Luxury E-Commerce Platform](https://www.wearedevelopers.com/videos/1435-trunk-based-development-at-scale-real-world-insights-from-a-high-traffic-luxury-e-commerce-platform) - [Coffee with Developers - Cassidy Williams - ](https://www.wearedevelopers.com/videos/912-coffee-with-developers-cassidy-williams) - [Diversity as a Growth and Happiness Factor in Agile Development](https://www.wearedevelopers.com/videos/862-diversity-as-a-growth-and-happiness-factor-in-agile-development) - [Leveraging Storybook for Component Driven Development outside of your classic Component Library.](https://www.wearedevelopers.com/videos/975-leveraging-storybook-for-component-driven-development-outside-of-your-classic-component-library) ## Related Articles - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)