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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Lab System Support Analyst - **Company:** Cognizant Technology Solutions Corporation - **Location:** San Francisco, CA, United States - **Experience:** Experienced - **Salary:** $77,000.0 - $90,000.0 - **Contract:** Internship / Graduate position - **Skills:** Software Applications, Software Documentation, Data Integrity, Data Streaming, System Testing, Technical Data Management Systems, Software Troubleshooting, Information Technology, Integration Frameworks, Data Management - **Published:** August 1, 2026 - **Apply:** https://dejobs.org/x/x/BC97A66D3A2441ED855CEFF561765AB1/job/ ## About the Role * Bachelor's degree in Life Sciences, Chemistry, Biology, Computer Science, Information Technology, or a related field. * Internship experience or up to 2 years of experience in a laboratory, pharmaceutical, biotechnology, or IT support environment. * Basic understanding of laboratory instruments and analytical techniques. * Familiarity with laboratory software systems and data management processes. * Strong troubleshooting, analytical, and problem-solving skills. * Excellent verbal and written communication skills. * Ability to work in a regulated environment and follow standard operating procedures (SOPs). * Understanding of Good Laboratory Practices (GLP), Good Manufacturing Practices (GMP), and regulated industry requirements. These will help you stand out: * Experience supporting laboratory systems within pharmaceutical or biotechnology organizations. * Exposure to Computer System Validation (CSV) processes and validation documentation. * Knowledge of FDA regulations, data integrity requirements, and audit readiness practices. * Familiarity with laboratory informatics platforms, instrument integration, or scientific data management systems. * Experience collaborating with cross-functional teams including Laboratory Operations, Quality Assurance, and IT. * Knowledge of troubleshooting and supporting analytical instruments and associated software applications. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. ## Description As a Lab System Support Analyst, you will make an impact by supporting laboratory systems, analytical instruments, and data workflows that enable critical pharmaceutical and quality control operations. You will be a valued member of the Laboratory IT Support team and work collaboratively with laboratory analysts, Quality Assurance, IT teams, and business stakeholders to ensure reliable, compliant, and efficient laboratory system performance. In this role, you will: * Provide first-level support for laboratory software systems, instrument integration platforms, and related technologies. * Troubleshoot and resolve software and hardware issues associated with laboratory instruments, including HPLC, GC, and spectrophotometers. * Support the configuration, maintenance, and validation of laboratory systems while ensuring accurate and reliable data flow. * Maintain system documentation, audit trails, and data archival processes in accordance with regulatory and business requirements. * Collaborate with laboratory, QA, and IT teams to support compliance, improve laboratory workflows, and enhance system performance. Work model: At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various well-being programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in San Francisco, CA. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. ## Related Videos - [Testing .NET applications a Tool box for every developer](https://www.wearedevelopers.com/videos/704-testing-net-applications-a-tool-box-for-every-developer) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [Python-Based Data Streaming Pipelines Within Minutes](https://www.wearedevelopers.com/videos/1233-python-based-data-streaming-pipelines-within-minutes) - [How To Test A Ball of Mud](https://www.wearedevelopers.com/videos/173-how-to-test-a-ball-of-mud) - [SMART Test Automation - the experience of legacy transformation](https://www.wearedevelopers.com/videos/100215-smart-test-automation-the-experience-of-legacy-transformation) - [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)