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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Database and Operations Coordinator - **Company:** United Way Inc - **Location:** Fayetteville, NC, United States - **Salary:** $30,160.0 - $38,480.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Databases, File Systems, Microsoft Office, Backend, Data Management - **Published:** August 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=9b323fe1e6c80335 ## About the Role * High school diploma required; associate or bachelor's degree preferred * Experience in database management, accounting support, or administrative operations * Proficiency in Microsoft Office, especially Excel * Experience with CRM systems required; Donation Tracker 5 (DTS) preferred * Strong attention to detail and organizational skills * Ability to manage multiple priorities and meet deadlines * High level of integrity and ability to handle confidential information Core Competencies * Data Accuracy & Integrity * Organizational Excellence * Problem Solving & Critical Thinking * Communication & Team Collaboration * Mission Alignment & Community Focus ## Description The Database & Operations Coordinator plays a vital role in advancing the mission of the United Way of Cumberland County by ensuring excellence in data management, financial processing, and internal operations. This position serves as the primary administrator of the organization's donor, campaign, and Dolly Parton Imagination Library database, while also supporting financial tracking, campaign execution, and day-to-day administrative functions. The ideal candidate is highly detail-oriented, systems-driven, and committed to accuracy, efficiency, and confidentiality., Database & CRM Management (Donation Tracker 5 - DTS) * Serve as the primary administrator for Donation Tracker 5 (DTS) * Manage all donor, campaign, and pledge data entry, updates, and maintenance * Manage the Dolly Parton Imagination Library program for Cumberland County * Ensure data accuracy, integrity, and completeness across all records * Generate reports, dashboards, and donor summaries to support decision-making * Identify and resolve data discrepancies and system issues * Support campaign teams with data needs, reporting, and tracking Accounts Receivable & Financial Processing * Prepare and process deposits accurately and in a timely manner * Post contributions, pledge payments, and campaign revenue * Maintain detailed financial records and supporting documentation * Assist with account reconciliations and financial tracking * Partner with leadership to ensure alignment between database and financial records Campaign & Program Support * Support United Way campaign execution through data tracking and reporting * Assist with program-related data entry and documentation (including DPIL or similar initiatives) * Maintain organized participant and program records * Provide backend support for campaign initiatives and events Operations & Administrative Support * Provide administrative support to the Executive Director and the overall operation * Maintain organized electronic and physical filing systems * Assist with correspondence, document preparation, and internal communications * Coordinate incoming documentation and ensure proper record management * Support general office operations and organizational efficiency Reporting, Compliance & Audit Support * Generate regular financial and campaign reports * Assist in audit preparation and documentation * Ensure compliance with organizational policies and procedures * Maintain strict confidentiality of donor and financial information ## Related Videos - [Developing the Backend with Stefan Lingler, CTO at Shpock](https://www.wearedevelopers.com/videos/100360-developing-the-backend-with-stefan-lingler-cto-at-shpock) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Possibilities with Web Capabilities](https://www.wearedevelopers.com/videos/1575-possibilities-with-web-capabilities) - [Nest.js - TypeScript in the backend can also be clean](https://www.wearedevelopers.com/videos/1033-nest-js-typescript-in-the-backend-can-also-be-clean) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [ Project Fugu: Progressive Web Apps, Superpowered](https://www.wearedevelopers.com/videos/290-project-fugu-progressive-web-apps-superpowered) ## Related Articles - [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)