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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # AI Implementation Specialist II - **Company:** Richman Property Services - **Location:** Tampa, FL, United States - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Microsoft Windows, Application Programming Interfaces (APIs), Artificial Intelligence, Amazon Web Services, Amazon Elastic Compute Cloud, Amazon S3, JIRA, Code Review, Databases, Data Structures, Identity and Access Management, IT Management, JSON, Python (Programming Language), Linux Commands, Node.Js, OAuth, Azure Active Directory, Runbook, Microsoft SharePoint, Single Sign-On, Systems Integration, Microsoft Power Automate, Retrieval-Augmented Generation, Large Language Models, Prompt Engineering, Zapier, Git, Infrastructure Automation Frameworks, Integration Frameworks, Graphql, Virtual Agents, Functional Programming, Cloudwatch, Restful APIs, Zendesk, Webhooks, Software Version Control, Api Management - **Published:** August 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ba08d6ece1efda84 ## About the Role Richman Property Services is currently seeking a full-time AI Implementation Specialist II to join our dynamic IT team. Are you a hands-on builder who turns business needs into practical, safe, and supportable AI-enabled workflows? If so, we want you on our team!, * Anthropic Claude API or comparable LLM API: prompt design, tool/function definitions, output testing (required) * n8n or comparable automation platform such as Zapier, Make, or Power Automate (required) * Zendesk administration: triggers, automations, webhooks, API integration, reporting (required) * AWS working knowledge: EC2, S3, IAM, Lambda, and CloudWatch (required) * Linux command line: files and permissions, services, logs, SSH, scheduled jobs (required) * Git and Jira: version control, code review, and all work planned, tracked, and closed with linked documentation (required) * Able to read, modify, and troubleshoot Python or JavaScript/Node without depending on someone else to change code (required), * High School diploma, GED, or Trade School; College preferred, not required Experience: * 3+ years in IT, systems administration, integration, or automation work, including at least one year building or directly supporting production automations Skills & Certifications: * Practical understanding of REST APIs, JSON, webhooks, and API authentication (keys, tokens, OAuth) * Pinecone or comparable vector database and retrieval-augmented generation (preferred) * Microsoft Entra ID administration, Graph API, SSO, and automated provisioning (preferred) * Yardi Voyager data structures and reporting (preferred) * Supporting exposure to SharePoint, Microsoft 365, and camera/NVR systems (preferred) * Clear written English; documentation quality is a graded part of this role * Sound judgment with confidential data, including HR, payroll, resident, and PII records * Property management, multifamily, or affordable housing industry experience (preferred) ## Description This is a hands-on implementation role: writing and modifying automation logic, integrating systems through APIs, testing outputs, and documenting everything so the broader IT team can support it. It works under the direction of IT leadership on an approved roadmap. It is not a management role, not a solo architect role, and not a role that owns company AI systems in isolation., Internal AI Assistant Implementation and Support: Build, test, document, and improve our internal AI assistant and related tools, including prompt and retrieval logic against our vector knowledge base, response testing before release, knowledge-source maintenance, and converting user feedback into tracked Jira issues. Workflow and Automation Engineering: Build and support AI and integration workflows in n8n connecting Claude, Zendesk, Yardi data, Entra ID, SharePoint, and other approved systems. Write and modify supporting scripts and API integrations, design for failure with error branches and safe fallbacks, and test in a non-production path before touching live data. Documentation, Version Control, and Runbooks: Keep every system supportable by the broader IT team. Commit code, prompts, and exported workflow definitions to Git with meaningful history, maintain runbooks and workflow diagrams, and document escalation steps, support procedures, and end-user instructions. Governance and Safe Use: Support IT leadership in responsible AI use by testing PII, HR, payroll, and confidential-data guardrails, enforcing least-privilege access, managing secrets and credentials properly, and reporting unsafe outputs or scope creep immediately. Cross-Department Support: Work directly with departments to understand how AI tools are used and where they fall short, translate needs into clear technical requirements, and support training, adoption, and onboarding for new AI-enabled processes. Operational Automation Support: Assist with documentation, testing, and improvement of operational automations, including camera/NVR and dispatch workflows, tracking failures and driving down false positives. ## Related Videos - [Hiring AI Native Talents](https://www.wearedevelopers.com/videos/100268-hiring-ai-native-talents) - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) ## Related Articles - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Dev Digest 132 - Binging WADFlix?](https://www.wearedevelopers.com/magazine/473-dev-digest-132-binging-wadflix) - [Dev Digest 137 - AI'm not sure about this](https://www.wearedevelopers.com/magazine/485-dev-digest-137-ai-m-not-sure-about-this) - [13 AI Tools You Have to Try](https://www.wearedevelopers.com/magazine/219-13-ai-tools-you-have-to-try) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)