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# IT Support Specialist 2

- **Company:** Georgia Dept of Corrections
- **Location:** Forsyth, GA, United States
- **Salary:** $43,268.0 - $67,287.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Cyber Security, Network Administration, Software Engineering, Software Troubleshooting
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=91248342635310a1

## About the Role

High school diploma/GED and six (6) months of education or experience in information security, privacy, system/network administration and support, or application development and training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
Preferred
Qualification:

 * Minimum of 1 year of directly related experience in AV environments.
 * Working knowledge of Windows and macOS environments, Active Directory, and Microsoft 365.
 * Hands-on experience with video conferencing platforms and live streaming software (e.g., Zoom, Teams, projectors, sound systems).
 * Familiarity with Crestron or other similar AV Control Systems.
 * Strong troubleshooting, communication, and customer service skills.
 * Ability to prioritize multiple tasks and manage time effectively in an on-site setting.
 * Ability to lift heavy equipment and work flexible hours



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