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# Desktop Support Technician - II

- **Company:** SYBEX INCORPORATED
- **Location:** Houston, TX, United States
- **Contract:** Temporary to permanent
- **Skills:** Active Directory, System Center Configuration Manager, Microsoft InTune, Deployment Automation, Servicenow
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=adefd9372cba4eb7

## About the Role

* Are you willing to work as an independent contractor (1099)?
 * How many years of experience do you have in Desktop Support?
 * How many years of experience do you have with ServiceNow?

## Description

* SCCM administration and support
 * Troubleshoot blue screen errors
 * Video conference room support
 * Handle ServiceNow service requests and incident tickets
 * Active Directory management
 * Adherence to SLAs and incident management processes
 * Inventory management
 * Mobile Device Management (MDM), Microsoft Intune, and Autopilot
 * Hardware break/fix support
 * Network printer support


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