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# Help Desk Technician

- **Company:** Kansas Medical Center
- **Location:** Andover, KS, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Dynamic Host Configuration Protocol, IP Addressing, Microsoft Office, Network Protocols, Citrix Systems, Information Technology
- **Published:** May 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cb7d51c5445c0a12

## About the Role

Do you have experience in IT user and group management?, Do you have a Associate's degree?, An associate's degree in Computer Science, IT, or related field is preferred, or relevant experience with CompTIAA+ certification may be substitued.

Understanding of Windows/MAC operating systems, Microsoft Office, Office 365, and networking protocols (IP address, DHCP). Knowledge of Citrix Systems is very helpful.

## Description

Kansas Medical Center (KMC) in Andover is adding a Help Desk Technician to the team. This individual acts as the first point of contact for users, resolving tickets via phone or email, documenting issues, and managing account credentials. Experience with Active Directory is required.


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