> Markdown version of [/jobs/ext/2522441-manager-applications-engineering](https://www.wearedevelopers.com/jobs/ext/2522441-manager-applications-engineering). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager, Applications Engineering - **Company:** Clear-Com LLC - **Location:** Carlsbad, CA, United States (Remote available) - **Salary:** $111,400.0 - $148,500.0 - **Contract:** Permanent contract - **Skills:** Application Notes, Computer Networks, Information Technology - **Published:** August 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=9faa06ae1299c6f4 ## About the Role + Proven staff management skills (1-7 employees). + Project management skills. + Broadcast Engineer, Audio Engineer, Networking Engineer, Computer Science , Telecoms or similar experience. + Excellent understanding of IT networks and computer skills. + Training development and delivery experience. + Excellent problem solver and can work calmly and professionally under pressure. + Previous customer service experience with excellent verbal and written communication skills. Multi-lingual a plus. * Experience + 8+ years of related experience + 3+ years of management experience * Education + Preferred - 4 Year Bachelors Degree * Travel: 50% ## Description * Team Supervision and Leadership + Participates in hiring process and ensures staff are appropriately trained. + Conducts performance appraisals; makes salary recommendations. + Monitors day-to-day performance and provides feedback to employees and senior management. + Ensures Standard Operating Procedures and applicable laws are followed. + Follows company policies and treats employees fairly and consistently. + Resolves employee complaints or work performance issues on a timely basis. + Provides scheduled training to personnel on all policies and procedures related to the Applications Engineers. + Applies LEAN principles to continuously improve department operating practices and procedures. + Assist the Global Application manager to provide team metrics and provisioning of skills to further the company's support effort. * Technical and Applications Support for (region) + Works with customers and the sales team to develop intercom system design for customer applications as needed. + Provides technical support and assistance for trade shows and customer demonstrations as needed. + Provides technical guidance and review in the preparation of marketing material as needed. + Provides pre- and post-sales product training including the development, maintenance, and update of training materials as assigned in conjunction with the Training Specialist. + Provides technical assistance and on-site commissioning as required. + Provides phone, email, and onsite technical support for existing customers. + Reviews and publishes technical solutions, application notes across all customer levels (internal and external). + Provides technical guidance and testing for new products and services. + Ensures all activities, assignments are thoroughly documented in the company CRM, ERP and FAQ system to ensure 360 degree of all customer interactions. + Provides input on new tools and SOPs to enhance our tech support offering (regionally and globally). + To act as the defacto Project Manager for any large/ complex projects. * Quality Systems & Lean + Thoroughly understands and complies with the company Quality Management System, policies, processes and procedures. + Adheres to relevant QA procedures and work instructions. + Prepares and maintains department's SOPs and Work Instructions in compliance with QA standards. + Ensures Applications Engineers adhere to QA standards. + Uses Lean principles to ensure and promote 7S. + Uses Lean techniques and tools to improve efficiency and eliminate waste. + Promotes and encourages a Lean culture throughout the organization ## Related Videos - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Distributed search under the hood](https://www.wearedevelopers.com/videos/256-distributed-search-under-the-hood) - [Hiring Talent in Tech without Unconscious Bias](https://www.wearedevelopers.com/videos/1057-hiring-talent-in-tech-without-unconscious-bias) - [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) - [Trends, Challenges and Best Practices for AI at the Edge](https://www.wearedevelopers.com/videos/630-trends-challenges-and-best-practices-for-ai-at-the-edge) ## Related Articles - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Should Tech Managers Be Developers First? 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