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# Systems & Network Technician

- **Company:** Utility, Inc.
- **Location:** Reed City, MI, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Active Directory, Domain Controllers, Microsoft Azure, Microsoft Outlook, Cyber Security, Information Systems, Computer Engineering, System Configuration, Data Transmissions, Data Security, Dynamic Host Configuration Protocol, Disaster Recovery, Domain Name System (DNS), Hyper-V, Networking Hardware, Network Troubleshooting, Microsoft Visio, Windows Servers, Network Configuration and Change Management, Network Architecture, Remote Desktop Services, Microsoft SharePoint, Software Systems, Wireless Access Point, Network Routers, Internet Protocol Telephony, Firewalls (Computer Science), Data Management, Network Server, Cisco, Vmware
- **Published:** August 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d23c442be39ab2e8

## About the Role

* Bachelor's degree in information systems, computer engineering, or a related field required.
 * 2+ years' experience installing, configuring, and supporting network equipment required.
 * Demonstrable skills troubleshooting network-related issues and performing system upgrades.
 * Certifications (Microsoft MCSE; CompTIA: Security+, Network+; or Cisco: CCNA, CCNP) preferred.
 * Strong troubleshooting and research skills
 * Proficiency in network infrastructure, network hardware, and data communication topologies. Familiarity with routers, switches, DNS, DHCP, and other network equipment.
 * Skilled with M365 programs including Visio, Outlook, Word, Excel, Teams
 * Strong problem-solving abilities, excellent communication skills, and an ability to work well in a team.
 * Attention to detail and the ability to manage multiple tasks simultaneously with a focus on delivery of customer service and project objectives within timelines.

## Description

* Microsoft Active Directory Services, Azure/Entra ID, Domain Controllers, Exchange, M365 CoPilot, SharePoint, DHCP
 * Configuration, support & maintenance of network equipment (Cisco), routers, firewalls, access points.
 * Install, configure, support & maintain hardware and software systems for the following: Hyper-V, VMware, Windows Server 2016 - 2025, Remote Desktop Servers, & Windows 11 clients
 * Network circuit upgrades, performance, maintenance, and troubleshooting.
 * Assist with Disaster Recovery planning, implementation, replication, snapshots/backups, and testing.
 * Perform preventative maintenance and support for servers and network equipment.
 * Maintain network and computer security for user profiles, user access, data access, network, and hardware access.
 * Respond to IT help desk calls/requests, document progress, & provide customer support.
 * Understanding of VOIP phone systems (Mitel/ShoreTel) desired but will train the right candidate.
 * Experience with HPE Alletra or similar enterprise storage system.
 * Technical documentation of network configuration/topology & settings as well as various instructional documents.
 * Maintain professional and technical knowledge by attending and participating in appropriate training.


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