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# Amazon Connect Manager, Technical Transformation

- **Company:** Deloitte T.T.L.
- **Location:** Kansas City, MO, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Cloud Computing, Software Engineering, Amazon Connect
- **Published:** May 30, 2026
- **Apply:** https://www.kansasworks.com/jobs/13580346

## About the Role

+ Ability to work independently and collaborate as part of a team

 + Effective written and verbal communication skills

 + Meticulous attention to detail and quality of work product

 + Ability to build and sustain professional relationship

 + Ability to lead projects or workstreams

 + Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment

 + Strong interpersonal skills and professional demeanor

 + Ability to meet deadlines

 + Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

 + Minimum of 8+ years of overall experience, to include a minimum of 5 years of enterprise, full-life cycle in Architecture in the professional IT/Software Development services industry

 + 5+ years project experience architecting, building, and supporting cloud-based solutions on AWS

 + Minimum 4 years of experience leading multiple project teams simultaneously on relevant engagement

## Description

An Amazon Connect Technical Architect is responsible for the design of our Amazon Connect services, project management and delivery oversight of our onshore and offshore development teams. This role builds and manages teams, advises clients on best practices in AWS services, ensures quality on projects, and identifies new sales opportunities at existing clients.


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