> Markdown version of [/jobs/ext/2527687-hybrid-role-for-business-analyst-digital-products](https://www.wearedevelopers.com/jobs/ext/2527687-hybrid-role-for-business-analyst-digital-products). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Hybrid Role for Business Analyst - Digital Products - **Company:** SMART TOW, INC. - **Location:** Downers Grove, IL, United States - **Experience:** Experienced - **Salary:** $70,000.0 - $85,000.0 - **Contract:** Permanent contract - **Skills:** JIRA, Mobile Application Development, Configuration Management, DevOps, Web Development, Design of User Interfaces, Human-Computer Interaction, Systems Analysis, Mobile Application Software, Microsoft Software, Requirements Management, Software Requirements Analysis, User-Centered Design, Web Applications - **Published:** August 3, 2026 - **Apply:** https://www.careerbuilder.com/job-details/business-analyst-digital-products-downers-grove-il--b905ab19-d31c-431d-bf9f-f5e68f8bb55e ## About the Role * Strong driver with a quality mindset and a very structured and methodological approach. * Familiarity with design thinking, user-centric design, and attention to detail * Experience with the latest developments and tools in QA for mobile and web development. * Great collaboration and negotiation skills * At least 2years of experience with business analysis or requirements definition in a trucking, logistics, or supply chain-related business with a focus on mobile technology. * Experience with Microsoft DevOps, Atlassian Jira, or similar project tracking software. * Understanding of modern technology and its capabilities * Curious mind with a never-ending drive to improve user experience through software and process improvements. * Excellent written and oral communication skills, as well as presentation and facilitation skills. * Excellent interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences. * Minimum of 3 days per week on site, either in the Head Office or Roadrunner Terminal in Illinois * Occasional Travel is required., Analysis Skills, Atlassian JIRA, Business Analysis, Cargo/Freight, Change Requests/Orders, Communication Skills, Continuous Improvement, Customer Experience, Detail Oriented, DevOps, Functional Analysis, Functional Testing, Internet Application, Interpersonal Skills, Less Than Truckload (LTL), Logistics, Machine Tool, Microsoft Product Family, Mobile Applications Development, Mobile Devices, Mobile Technology, Mobile Web Programming, Negotiation Skills, Operational Support, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Process Analysis, Process Improvement, Product Demonstration, Product Lifecycle, Project Execution, Project Tracking, Quality Assurance, Recruiting/Staffing Agency, Requirements Management, Source Code/Configuration Management (SCM), Supply Chain, Systems Analysis, Team Player, Training/Teaching, Trucking, User Interface/Experience (UI/UX), Willing to Travel, Writing Skills ## Description We are seeking a Hybrid Role for Business Analyst - Digital Products (mobile, web, and internal apps) who is passionate about building high-quality mobile experiences that solve real operational problems. In this role, you will be responsible for designing and working closely with developers on the development and implementation of mobile features from concept to release. You will play a key role in project execution, version and feature control, and customer experience. Those decisions directly impact business outcomes. Critical Job Functions: * Design and drive the development of the features that drive the operations efficiency and help transition Roadrunner into premium and industry leader. * Collaborate with users and operations and translate product requirements into feature sets, delivering value to Roadrunner. * Take ownership of features throughout the product lifecycle-from discovery and implementation to release and iteration. * Contribute to improving mobile development processes, tooling, and standards. * Providing overall process and systems analysis and design support. * Clarifying change requests with the business to ensure there is enough information to initiate the change request. * Executing functional tests and evaluating results to ensure accuracy and quality of complex system changes. * Providing training and operational support. * Providing demos to the end users as required., Physical Demands and Work Environment: The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. * Physical Demands: * Sedentary physical activity performing non- strenuous daily activities of an administrative nature. * While performing the duties of the job, the employee is regularly required to sit, walk, stand, reach/handle items, work with the fingers, and talk and hear others in conversations via the phone or in person. * Work Environment: * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * The noise level in the work environment is usually moderate. ## Related Videos - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Angular Unleashed: Mastering Modern Web Development with Angular](https://www.wearedevelopers.com/videos/685-angular-unleashed-mastering-modern-web-development-with-angular) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)