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# Software Engineer - New Customer Experience

- **Company:** Pantheon Inc
- **Location:** Austin, TX, United States
- **Experience:** Expert
- **Salary:** $139,680.0 - $174,600.0
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Amazon Web Services, User Authentication, Cloud Computing, Data Structures, Distributed Systems, Drupal, Python (Programming Language), Software Engineering, WordPress, Scripting, Google Cloud, Kubernetes, Graphql, Restful APIs, Terraform, Golang, Programming Languages
- **Published:** August 20, 2026
- **Apply:** https://www.careerbuilder.com/job-details/senior-software-engineer-new-customer-experience-austin-tx--27f209c5-f537-45f8-9a39-856cba5b71d2

## About the Role

* Passion for continuous learning on a diverse technical stack.
 * Desire to build new features and push the capabilities of the product forward.
 * Capacity to work carefully and meticulously, to ensure products are reliable and well tested, and deployments are stable.
 * Good writing skills, to contribute to technical documentation.
 * Ability to work well with cross-functional teams.

What You Bring to the TableExperience

 * 5-8+ years of professional experience in software development.
 * Advanced proficiency in programming languages such as Python, GoLang, or JavaScript.
 * Strong understanding of distributed systems, data structures, and algorithms.
 * Experience with cloud platforms (e.g., GCP, AWS) and container orchestration tools (e.g., Kubernetes).
 * Experience with RESTful and Graphql APIs
 * Proven ability to independently solve problems and drive projects to completion.
 * Experience with authentication and authorization systems, including Auth0., Algorithms, Amazon Web Services (AWS), Application Programming Interface (API), Authentication, Cloud Computing, Compensation and Benefits, Cross-Functional, Customer Acquisition, Customer Experience, Data Structures, Distributed Computing, Drupal, GCP (Good Clinical Practices), Go Programming Language (Golang), GraphQL, JavaScript, LinkedIn, Performance Reviews, Philosophy, Problem Solving Skills, Programming Languages, Python Programming/Scripting Language, REST (Representational State Transfer), Software Development, Software Engineering, Technical Writing, Wordpress, Writing Skills

## Description

The New Customer Experience team is looking for a software engineer focused on improving the end-to-end experience for new customers adopting the Pantheon platform. Our team interfaces with almost every department at the company on one of the highest priority initiatives at Pantheon: completely revamping how customers discover, evaluate, onboard, and get value from our product. You will work on a variety of technologies, including Python services, our GraphQL gateway, authentication and authorization systems using Auth0, and infrastructure managed with Terraform on Google Cloud.


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