> Markdown version of [/jobs/ext/2532177-ux-research-operations-program-manager](https://www.wearedevelopers.com/jobs/ext/2532177-ux-research-operations-program-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# UX Research Operations Program Manager

- **Company:** PROLIM Global Corporation
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Microsoft Excel, Procurement Software, Software Tools, Data Logging
- **Published:** August 18, 2026
- **Apply:** https://www.dice.com/job-detail/c4883f19-b2bf-42d3-852a-8122bca57c77

## About the Role

We are seeking an experienced Research Program Manager IV to own end-to-end operational execution for high-visibility research programs. The ideal candidate will be highly autonomous, comfortable working in ambiguity, and capable of building and managing the operational infrastructure needed to scale complex research programs across multiple vendors, markets, and cross-functional teams.

This role is ideal for someone with strong Research Operations, Program Management, Vendor Management, Procurement, Budget Management, and Advanced Excel/Google Sheets experience., * 7-8+ years in program/operations management, ideally in UX research ops,

 * 7-8+ consulting, or a similarly fast-paced XFN environment
 * Comfortable in ambiguity - can take a loose brief and stand up the scaffolding independently Advanced Sheets/Excel (financial modeling, dashboards, not just data entry) Familiarity with using AI tools to streamline and scale work

## Description

* Vendor operations (end-to-end): Own the full vendor lifecycle - SOW scoping and negotiation, PO creation and amendments, invoice reconciliation, contract renewals - across multiple concurrent research vendors and markets. Serve as primary ops point of contact for vendor PMs.
 * Budget management: Maintain rolling forecasts and burn-rate tracking across all active workstreams. Flag risk early, propose reallocation plans, and produce leadership-ready budget status reporting on a regular cadence.
 * Procurement & compliance: Navigate internal procurement systems (Guided Buying) and sourcing processes to stand up new vendor engagements, ensure contracts are compliant, and coordinate with sourcing managers on competitive bids.
 * Program infrastructure: Build and maintain the operational scaffolding - canonicals, trackers, intake systems, status dashboards - that researchers, vendors, and XFN partners rely on as source of truth. Continuously improve these systems as programs scale.
 * Multi-market coordination: Manage complex interdependent timelines across markets, vendors, and internal stakeholders simultaneously. Identify dependencies and sequencing risks before they become blockers. This includes international markets across various time zones.
 * Stakeholder communication: Synthesize program health, risks, and decisions into clear, stakeholder-ready artifacts for senior leadership and XFN partners. No one should have to ask you for status - it''s proactively surfaced.
 * Knowledge transfer & continuity: Document processes, decision rationale, and institutional knowledge so the program doesn''t break when people rotate. Maintain living documentation others can onboard from independently.
 * Operational problem-solving: When something breaks - a vendor misses an SLA, a budget line is over, a recruitment pipeline stalls - you diagnose, propose options, and drive resolution without waiting to be told.

Hard skills needed:

 * Vendor lifecycle management (SOW scoping/negotiation, PO creation, invoice reconciliation, renewals)
 * Budget ownership - forecasting, burn tracking, risk flagging, and reporting status to leadership (not just logging spend)
 * Procurement system experience (Buy@, Coupa, or equivalent)
 * Managing complex interdependent timelines across multiple vendors, markets, and internal XFN stakeholders simultaneously
 * Building and maintaining operational infrastructure from scratch (canonicals, trackers, intake systems) that multiple teams depend on as source of truth
 * Stakeholder-ready communication - synthesizing program health for senior audiences


## Related Videos

- [From Traction to Production: Maturing your LLMOps step by step](https://www.wearedevelopers.com/videos/1250-from-traction-to-production-maturing-your-llmops-step-by-step)
- [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents)
- [ Secure Code Superstars: Empowering Developers and Surpassing Security Challenges Together](https://www.wearedevelopers.com/videos/422-secure-code-superstars-empowering-developers-and-surpassing-security-challenges-together)
- [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain)
- [The Innovation Formula: Fast Prototyping, Data Analysis, and Real User Insights](https://www.wearedevelopers.com/videos/1421-the-innovation-formula-fast-prototyping-data-analysis-and-real-user-insights)
- [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [6 Emerging Technologies We’ll Learn About in 2025](https://www.wearedevelopers.com/magazine/381-6-emerging-technologies-we-ll-learn-about-in-2025)
- [MLOps – What’s the deal behind it?](https://www.wearedevelopers.com/magazine/125-mlops-what-s-the-deal-behind-it)
- [The Prompt Engineer ✍️](https://www.wearedevelopers.com/magazine/216-the-prompt-engineer)
- [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies)
- [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)