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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Salesforce Administrator - **Company:** LEDGENT - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $105,000.0 - $125,000.0 - **Contract:** Permanent contract - **Skills:** Software Documentation, Cyber Security, DevOps, Design Web Format, Scrum Methodology, Systems Development Life Cycle, Release Management, Cloud Services, Salesforce.Com, Salesforce Sales Cloud, Information Technology, Data Objects - **Published:** May 21, 2026 - **Apply:** https://www.dice.com/job-detail/f3b47096-a977-43c2-8ea9-34227a52bcbd ## About the Role * High school diploma or equivalent (required) * Bachelor's degree in Business, Information Technology, or a related field (preferred) * Salesforce Certified Administrator (required) * Salesforce Certified Advanced Administrator, Platform App Builder, or Field Service certifications (preferred) Experience & Technical Skills * 5-7 years of hands-on Salesforce administration experience in an enterprise-scale environment * Deep experience with Salesforce Flow (record-triggered, screen, scheduled), data modeling, security architecture, and validation logic * Strong functional knowledge of Sales Cloud, Service Cloud, and Salesforce Field Service, including configuration of Field Service Mobile (FSM) * Proven experience supporting high-volume end user environments, including case intake, prioritization, and SLA-driven resolution * Solid understanding of Salesforce platform architecture, design limits, and best practices * Experience supporting Agile delivery teams and working within structured SDLC and release management processes * Familiarity with Salesforce DevOps tools (e.g., Gearset or similar) ## Description We're looking for a seasoned Senior Salesforce Administrator to serve as a key steward of our Salesforce ecosystem. In this role, you'll own platform stability, scalability, and usability-balancing day-to-day operational support with strategic enhancements that move the business forward. You'll thrive here if you enjoy untangling complex problems, improving systems through thoughtful configuration, and supporting a steady stream of users who rely on Salesforce to do their best work. This role plays a critical part in ensuring our Salesforce platform remains reliable, secure, and aligned with evolving business needs. What You'll Do Salesforce Platform Ownership * Administer Salesforce security and access models, including users, roles, profiles, permission sets, and sharing rules, ensuring compliance with governance and security standards. * Design, configure, and maintain scalable Salesforce solutions using declarative tools such as Flow, validation rules, custom objects, and page layouts. * Configure and support Salesforce Field Service, including Field Service Mobile (FSM), ensuring optimal usability for field technicians and alignment with operational workflows. * Actively monitor platform health and performance, proactively recommending improvements to automation, stability, and user experience. Support & Troubleshooting * Serve as an advanced support resource for Salesforce-related issues, resolving complex cases through structured investigation and root-cause analysis. * Function as an escalation point for high-impact or technically challenging problems, ensuring timely resolution and clear communication with stakeholders. * Provide high-volume end user support, managing a steady intake of requests across multiple business units while maintaining strong SLAs and user satisfaction. * Manage support requests efficiently while maintaining quality documentation and resolution standards. Delivery & Collaboration * Participate in Agile delivery activities including backlog grooming, sprint planning, and sprint reviews, contributing technical input to ensure successful delivery of enhancements. * Partner closely with business and technology teams to translate requirements into practical, well-architected Salesforce solutions. * Support testing, deployments, and post-release validation activities as part of the broader Salesforce SDLC. Documentation & Enablement * Maintain detailed system documentation, configuration records, and metadata tracking to support long-term maintainability and auditability. * Provide mentorship and guidance to other Salesforce Administrators, helping raise the overall quality and consistency of platform configurations. * Stay current on Salesforce releases and new capabilities, assessing and recommending features that align with platform strategy and business goals. ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Architectures that we can use with .NET](https://www.wearedevelopers.com/videos/935-architectures-that-we-can-use-with-net) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) - [Typed Security: Preventing Vulnerabilities By Design](https://www.wearedevelopers.com/videos/892-typed-security-preventing-vulnerabilities-by-design) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)