> Markdown version of [/jobs/ext/2534683-solutions-engineer-federal](https://www.wearedevelopers.com/jobs/ext/2534683-solutions-engineer-federal). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Engineer - Federal - **Company:** Zoom Video Communications, Inc. - **Location:** Overland Park, KS, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Software as a Service, Cloud Computing, H.323 Protocol, Multi-protocol Systems, Session Initiation Protocols, NIPRNet, Private Branch Exchange (PBX), Security Assertion Markup Language (SAML), Single Sign-On, Network Routers, Firewalls (Computer Science) - **Published:** August 15, 2026 - **Apply:** https://www.kansasworks.com/jobs/13641250 ## About the Role + 7+ years of experience as a Solution Engineer in pre-sales, with a strong command of product-related areas and the ability to clearly represent technical solutions, including Unified Communications, video, web conferencing, and voice. + Knowledge of Software as a Service (SaaS) is an advantage. + 7+ years of experience supporting technical sales in Federal Civilian Government or DoD environments is preferred (e.g., DHS, SEC, IRS, VA, DISA, U.S. Navy, U.S. Air Force, U.S. Army). + Working knowledge of federal systems and networks, including FedRAMP, IL5, NIPRNet, and SIPRNet. + Working knowledge of SAML/SSO, firewalls, routers, PBX, TDM, MPLS networks, reverse proxies, MCP, and related technologies. + Strong competitive knowledge of the industry and related protocols, including AI, SIP, H.323, Microsoft Teams, firewall traversal ## Description The Federal Solution Engineer at Zoom serves as a trusted technical advisor for Federal clients. You will translate complex technical requirements into actionable product recommendations, test customer environments, and champion feature requests that shape Zoom's roadmap from the field. Deep telephony expertise and a passion for AI are your superpowers here. You will partner with customers and Account Executives to design creative, outcome-driven workflows that make a real impact. Hands-on experience with the Zoom platform or a competitive equivalent is essential. About the Team Zoom's Federal Solutions Engineering team bridges government communication and advanced cloud technology, supporting Federal Civilian and DoD agencies nationwide. The team helps modernize collaboration via Zoom's FedRAMP-authorized platform. Responsibilities + Providing product presentations and demonstrations, creating deployment designs and plans, implementing proofs of concept, and preparing responses to RFIs, RFQs, and RFPs. + Maintaining advanced proficiency across video, phone, customer experience, artificial intelligence, APIs/SDKs, networking, PBX, desktop, and mobile technologies consistently. + Serving as the trusted technical advisor, acting as the lead advocate for Federal clients during every stage of the sales cycle. + Supporting Account Executives by proposing and designing solutions that address significant collaboration challenges faced by customers. + Translating technical needs into product development suggestions while driving customer feature requests internally within Zoom. ## Related Videos - [API‑First: How Twilio Designs for Developers - Justin Kitagawa (Twilio)](https://www.wearedevelopers.com/videos/1801-api-first-how-twilio-designs-for-developers-justin-kitagawa-twilio) - [Going Beyond Passwords: The Future of User Authentication](https://www.wearedevelopers.com/videos/714-going-beyond-passwords-the-future-of-user-authentication) - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [SSO with Ethereum and Next JS](https://www.wearedevelopers.com/videos/288-sso-with-ethereum-and-next-js) - [Strategies to accelerate SaaS Application Development](https://www.wearedevelopers.com/videos/1078-strategies-to-accelerate-saas-application-development) - [Keycloak case study: Making users happy with service level indicators and observability](https://www.wearedevelopers.com/videos/1599-keycloak-case-study-making-users-happy-with-service-level-indicators-and-observability) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [IT Webinars for Programmers to Stay Updated](https://www.wearedevelopers.com/magazine/351-it-webinars-for-programmers-to-stay-updated) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)