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# Manager, Inside Systems Engineering

- **Company:** Vistance Networks
- **Location:** Charlotte, NC, United States (Remote available)
- **Experience:** Expert
- **Salary:** $125,000.0 - $168,000.0
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Data Analysis, Application Services, Systems Engineering, User Authentication, Microsoft Azure, Software as a Service, Hyper-V, IP Routing, Kernel-Based Virtual Machine, Network Planning and Design, Network Segmentation, Cloud Services, Software Systems, Virtual Local Area Networks, Virtualization Technology, Wide Area Networks, Wireless Networks, Wi-Fi Technology, Information Technology, Vmware
- **Published:** August 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d7ea5654ad96ee8e

## About the Role

o Undergraduate or graduate degree (BS/BA minimum) in Electrical engineering, Networking Engineering, Information Technology, Management Information Systems, Computer Science, or equivalent proven work-related experience
o Minimum 10 years of pre-sales or equivalent experience working with route, switch, and Wi-Fi technologies
o 5+ years of management experience with demonstrated leadership of technical teams
o 5+ years demonstrable hands-on experience supporting customers, including selling of Wi-Fi, switching, Analytics, SaaS, other network solutions, deployments, managed services, etc.
o Strong leadership qualities through inspiration, positive reinforcement and recognition, personnel growth, support, and managing complex situations, relationships, behaviors, and removing roadblock items for your SE team
o Highly effective technical, business, and industry-related presentation skills
o Strong verbal and written communication skills., o A proficient understanding of net new customer acquisition, existing customer development, channel landscape of MSPs, traditional networking resellers and distribution partners, pre-sales engineering, technical sales processes, and critical account management
o Strong understanding and experience with mid to large enterprise business models and technical requirements for verticals that include MDU, K-12, SLED, higher education, hospitality, manufacturing, warehouse, logistics, large public venues and others
o Advanced understanding of industry and business drivers and how to map these to a customer requirements and network environment, migration and network refresh decision making strategies including identification of improvement areas in network design
o Multi-tasker with strong ability to manage under pressure to address deadlines, program manage development of deliverables, and logistical champion when supporting multiple projects and events
o Working knowledge or understanding of networking technical skills; specifically, 802.11 Wi-Fi technology evolution releases (Wi-Fi 5, 6, 7), RF antenna signal propagation behavior, best practices design and assessment, predictive heat map creation, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, setup and configuration, Layer 4-7 application services, security authentication methods and products, SASE, SD-WAN, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper-V, GCE, Azure, AWS), secure device/user onboarding solutions, etc.
o General knowledge of the following areas of specialization: Cloud services (SaaS); VLAN; network segmentation, personal identity networking, security (SASE); SD-WAN; wireless controller architectures; indoor and outdoor wireless deployments; routing and switching
o Strong program management experience, technical relationship building, verbal and written communications skills, presenting and thought leadership, and commanding a room of executive level decision makers
o A professional or associate-level project/program management certification OR equivalent experience is preferred

## Description

* Support the Inside Sales leaders, sales teams, and systems engineers in the achievement of revenue goals, customer growth, business planning, product portfolio expansion, and new customer acquisition
 * Develop leadership-level relationships with responsibilities for customers, vendors, partners, and internal service organizations to manage successful network implementations that allow customers to gain the competitive advantage of RUCKUS solutions
 * Deliver technical presentations and lead discussions as a regional/group leader
 * Review formal technical account plans, RFx proposals, and sales strategies of your team
 * Recruit, hire, and retain top talent for permanent assignments
 * Coach and develop staff. Provide performance management, development planning, salary planning, technical training, reward and recognition, and team building
 * Plan, organize, and direct the activities of a variety of cross-functional teams and non-sales support groups to ensure the highest customer satisfaction
 * Collect customer feedback from the SE team and collaborate with Product Line Management to influence products and services roadmaps
 * Leverage industry knowledge, technology, vertical trends, and awareness of the business economics to aid systems engineers in growing and building their account plans
 * Preferred working knowledge of RUCKUS Networks management, wireless, wired, and software solutions


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