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# IT Systems Specialist Lead - Fixed Term

- **Company:** ITG Brands
- **Location:** Greensboro, NC, United States
- **Experience:** Expert
- **Salary:** $103,761.0 - $166,017.0
- **Contract:** Temporary contract
- **Skills:** ASP.NET, .NET Framework, Vbscript, Microsoft Windows, C Sharp (Programming Language), Cloud Computing, Cyber Security, Information Systems, Databases, Monitoring of Systems, Supervisory Control and Data Acquisition (SCADA), Internet Information Services (IIS), Information Technology Operations, Automation of Marketing, Microsoft Message Queuing, Microsoft SQL Server, Windows Servers, Radio-Frequency Identification, SAP (Applications), Systems Integration, System Availability, AngularJS, Information Technology, Vba Programming Language, Industrial Software
- **Published:** August 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8a68faf10852b270

## About the Role

Bachelor's degree in Information Systems, Computer Science, Engineering, or related field.
10+ years of IT experience with significant exposure to manufacturing, industrial automation, or OT environments.
Proven leadership in solution design, governance, and service delivery for complex, integrated systems.
Hands-on expertise with SCADA/PLC integrations, SQL Server, Windows Server, and both legacy and modern application stacks.
Experience with SAP (PP/PM), MES/MOM, warehouse execution, or automation platforms preferred.
ITIL Foundation certification preferred.
Ability to work 100% on-site at the Greensboro manufacturing facility.
Must be 21 years of age or older.

Skills & Competencies

Architectural and systems design thinking
Advanced troubleshooting across application, integration, network, and infrastructure layers
Clear communication and stakeholder influence
Vendor management and technical oversight
Strong prioritization in production critical environments
Continuous improvement mindset and disciplined documentation
Work Environment and Physical Demand

## Description

Serve as the technical lead for manufacturing and operational technology solutions, establishing design standards and ensuring architectural alignment across OT, IT, and cloud environments.
Own and guide complex integrations (e.g., SCADA/PLC to applications; MES/MOM to SAP) and make key technical decisions across interconnected systems.
Define configuration baselines, integration patterns, and technical guidelines; review and validate internal and vendor technical deliverables.
Act as the final technical escalation point for high severity incidents, cross platform troubleshooting, and plant critical system issues.
Lead root cause analysis and drive permanent remediation and continuous improvement initiatives.

Services Leadership & Operational Excellence

Oversee IT service delivery for plant systems using ITIL aligned practices (incident, problem, change), ensuring service levels for performance, reliability, and system availability.
Establish system monitoring, alerting, and preventive maintenance standards; drive lifecycle management and system hardening.
Coordinate cross functional response for operational incidents involving Manufacturing, Engineering, Maintenance, IT Operations, Cybersecurity, and external vendors.
Mentor and guide analysts, contractors, and support partners on technical approaches, troubleshooting methods, and best practices (without direct people management).

Solutions Delivery & Project Participation

Translate operational requirements into technical specifications, solution designs, and acceptance criteria.
Lead configuration, testing, deployment, cutover, and stabilization activities for new or upgraded plant and warehouse systems.
Participate as a technical authority in project teams, ensuring solutions are scalable, supportable, and aligned with enterprise and MOT standards.
Support modernization initiatives across legacy to modern application stacks, cloud platforms, standardization, and OT/IT convergence.

Operational Domains & Technology Scope

Process-first scope, with technologies listed as examples representing the environment breadth. The Manufacturing & Operational Technology Tower manages technologies centered around manufacturing operations, industrial systems, automation, warehouse execution, and asset/plant floor support. Spans operational technology (OT), shopfloor systems, logistics/warehouse platforms, and legacy to modern transition architectures.

Primary Technology Domains

Industrial Control & Automation

SCADA platforms
PLC integrations
RFID based equipment and scanners
Laser/inkjet printing control technologies

Legacy & Modern Application Stacks

Mixed .NET Framework stacks
Classic ASP, VB6, VBScript, MSMQ
C#, Angular modern web stack
IIS based systems

Database & Server Technologies

SQL Server (2008 R2 2022)
Windows Server (2008 2022)
Windows 11 / 10 endpoints

Cloud Platforms

Cloud hosted workforce management solutions
Cloud based environmental/compliance systems
Cloud based research/analytics platforms

Warehouse & Distribution Technologies

Automated palletizing
Inventory management
AGV integrated warehouse systems


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