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# WORKSTATION TECHNICIAN

- **Company:** BC Forward
- **Location:** Neptune Beach, FL, United States
- **Experience:** Experienced
- **Salary:** $55,000.0 - $65,000.0
- **Contract:** Temporary contract
- **Skills:** Client Server Models, Desktop Computing, Issue Tracking Systems, Software Configuration Management, Wide Area Networks, Documentation System, Information Technology
- **Published:** August 21, 2026
- **Apply:** https://www.jofdav.com/jobs/59338652-workstation-technician

## About the Role

* Two years of customer service experience.
 * Organizational, written, and oral communication skills.
 * Ability to maintain confidentiality and work collaboratively.
 * Proficiency with ticket tracking software and documentation tools.
 * Flexibility to handle special projects, urgent requests, and high-priority orders.
 * Understanding of computer terminology such as CPU, Internet, Networking, Client/Server, and LAN/WAN to align solutions to needs.
 * Ability to bend, stoop, kneel, squat, and work with arms above shoulder level.
 * Ability to lift seventy-five pounds or more and distinguish colors.

Preferred Skills:

 * Two years of customer service experience supporting computers.
 * Associate degree, or two years of technical school training in Computers, Technology, Electronics, or a related field.

Education:

 * Required: High School Diploma.
 * Preferred: N/A.

Certifications & Licensure:

 * Valid driver's license.

## Description

We are seeking a Workstation Technician to join our team. The ideal candidate will have solid experience in workstation deployment, hardware and software configuration, inventory control, and customer support and a proven ability to coordinate orders, execute on-site installs and moves, and resolve break/fix requests while adhering to security standards., * Ensure equipment is labeled according to client specifications.

 * Research, verify, and document device specifications per purchase orders and organizational standards.
 * Coordinate and perform equipment relocations with service and business units.
 * Independently provide on-site installation, customer service, and technical repair support based on requests.
 * Serve as field liaison with support services such as Help Desk, Applications, and Materials Management.
 * Assist with end user training and explain basic concepts including requirements, moves/adds/changes, scheduling, and break/fix impacts.
 * Maintain inventory of supplies and equipment to fulfill installations and repairs.
 * Collaborate with IT Infrastructure teams to manage parts inventory.
 * Evaluate and process equipment in alignment with IT Security policies and guidelines.
 * Participate in overtime and on-call rotations as required.


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