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# Epic Willow Analyst

- **Company:** Unitedhealth Group Inc
- **Location:** Worcester, MA, United States (Remote available)
- **Salary:** $91,700.0 - $163,700.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Network Troubleshooting, System Testing, Epic Willow
- **Published:** August 2, 2026
- **Apply:** https://dejobs.org/x/x/996AEF6C75B844F3AD89EF2B7D5E3356/job/

## About the Role

* Bachelor's degree or equivalent experience
 * Certified Pharmacy Technician (CPhT) with active state licensure
 * 3+ years of pharmacy experience in inpatient, outpatient, or specialty settings
 * 3+ years of prior experience with Epic Willow or other EHR medication management systems
 * 2+ years of understanding of medication terminology, dosing, formulations, and pharmacy workflows
 * 1+ years of experience analyzing data, troubleshoot system issues, and apply critical thinking to complex medication builds
 * 1+ years of familiarity with regulatory standards such as USP, Joint Commission, and DEA requirements
 * Excellent communication skills and ability to collaborate with multidisciplinary teams
 * Strong attention to detail and commitment to patient safety and data accuracy

Preferred Qualifications:

 * Experience with system testing, validation, or IT change management processes

## Description

* Maintain and update medication records, formularies, and NDC mappings within the Epic Willow system
 * Build, test, and optimize medication workflows to support safe and efficient ordering, dispensing, and administration
 * Collaborate with pharmacists, clinicians, and IT teams to resolve medication-related system issues
 * Ensure medication data aligns with regulatory, safety, and billing requirements
 * Support medication shortage management by updating alternatives, substitutions, and inventory details in Epic
 * Participate in system upgrades, validation testing, and ongoing optimization projects
 * Monitor medication-related help desk tickets and provide timely troubleshooting and resolution
 * Assist with order set maintenance and clinical decision support updates related to medications
 * Maintain documentation for medication build standards, workflows, and change control processes

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


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