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# ServiceNow Administrator/Developer, SA2 - TS/SCI Poly required

- **Company:** EMTAK. LLC
- **Location:** Annapolis Junction, MD, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** HTML, Java (Programming Language), JavaScript (Programming Language), Amazon Web Services, Cascading Style Sheets (CSS), Linux, Systems Integration, Extensible Markup Language (XML), HybridCloud, Servicenow, Programming Languages
- **Published:** August 31, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9130310/servicenow-administratordeveloper-sa2-tssci-poly-required

## About the Role

We are seeking a ServiceNow Administrator/Developer (SA2) to join a highly skilled team supporting the design, development, administration, and integration of enterprise ServiceNow solutions. The ideal candidate will have hands-on experience managing and developing within a self-hosted ServiceNow environment, with strong Linux/UNIX troubleshooting and JavaScript development skills.

This position supports a hybrid cloud environment and provides an opportunity to work on automation, integrations, workflows, reporting, and process improvements. AWS experience is a plus., * 2+ years of hands-on ServiceNow Administration and Development experience.

 * Experience administering and troubleshooting Linux/UNIX systems.
 * Development experience with JavaScript or other high-level programming languages.
 * Working knowledge of HTML, XML, and CSS.
 * Experience developing workflows, service requests, reports, and automated processes in ServiceNow.
 * Experience creating and maintaining technical documentation.
 * Demonstrated ability to mentor junior technical personnel.
 * Strong communication, troubleshooting, and interpersonal skills.
 * Ability to work effectively in a collaborative team environment.

Desired Qualifications

 * Experience administering a self-hosted ServiceNow instance, including ServiceNow application upgrades.
 * Experience with ServiceNow Orchestration and integrations.
 * Java development experience.
 * Experience analyzing existing processes and implementing efficiencies through automation.
 * ServiceNow certifications, such as ServiceNow Certified System Administrator or Certified Application Developer.
 * AWS/cloud experience.

LCAT Requirements

 * 10 years of experience as a Systems Administrator (SA) supporting programs and contracts of similar scope, type, and complexity.
 * Bachelor's degree in a technical discipline from an accredited college or university is required.
 * Five additional years of Systems Administration experience may be substituted for the Bachelor's degree.
 * Must meet DoD 8570.01-M IAT Level II requirements with one of the following certifications:
 + Security+
 + SSCP
 + GSEC
 + CCNA Security
 + GICSP

## Description

* Install, configure, troubleshoot, upgrade, and maintain self-hosted ServiceNow environments.
 * Develop and maintain custom ServiceNow workflows and service requests.
 * Build solutions that meet business and technical requirements.
 * Develop and maintain ServiceNow views, dashboards, and reports.
 * Implement integrations and process automation using ServiceNow Orchestration.
 * Develop scripts to automate routine administrative and operational tasks.
 * Perform system, integration, and Section 508 compliance testing.
 * Monitor ServiceNow application health, usage, performance, and compliance.
 * Evaluate existing ServiceNow capabilities and recommend enhancements and process improvements.
 * Troubleshoot Linux/UNIX systems supporting the ServiceNow environment.
 * Create and maintain technical documentation.
 * Train and mentor junior team members.
 * Work collaboratively with engineering, development, and customer teams to deliver reliable solutions.


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