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# Network Management Analyst

- **Company:** CVS Health
- **Location:** Helena, MT, United States
- **Experience:** Experienced
- **Salary:** $43,888.0 - $102,081.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Network Administration
- **Published:** August 2, 2026
- **Apply:** https://www.juju.com/job/00000000gl2i3x

## About the Role

+ **3+ years** of retail pharmacy experience

 + **2+ years** of claims adjudication research experience

 + **2+ years** of experience with Microsoft Office applications (Excel, Outlook, Word)

 + **Bachelor's degree required.**

Preferred Qualifications

 + **2+ years** of Pharmacy Benefit Management (PBM) experience

 + Experience contacting pharmacies and managing **challenging or escalated conversations**

 + Strong knowledge of **pharmacy operating systems and claims adjudication software**

 + Excellent **oral and written communication skills** with strong attention to detail

 + Demonstrated **critical thinking and analytical skills**

 + Strong **organizational and time management skills**

 + Self-motivated, **assertive, and able to make independent decisions**

Core Competencies

 + Analytical thinking and problem-solving

 + Attention to detail and accuracy

 + Excellent oral and written communication skills.

 + Communication and stakeholder management

 + Time management and prioritization

 + Professional judgment and decision-making

## Description

The **Analyst - Pharmacy Network Non-Compliance** is responsible for investigating and resolving complex and sensitive pharmacy contract non-compliance allegations. This role requires a highly motivated, detail-oriented individual with the ability to manage multiple priorities effectively.

The Analyst will conduct outreach to network pharmacies, evaluate non-compliance concerns, and collaborate with cross-functional partners and ensure compliance with contractual and regulatory requirements, while maintaining strong relationships and delivering excellent service.

Key Responsibilities

 + Investigate and resolve **pharmacy contract non-compliance allegations** , including complex and sensitive cases

 + Conduct **outreach to pharmacies** to gather information and address identified issues

 + Analyze claims data and adjudication results to support findings and recommendations

 + Partner with **Sales, Account Management, and other internal teams** to coordinate resolution efforts

 + Prepare **detailed written responses** for plan sponsors, participants, and internal stakeholders

 + Address and resolve **customer concerns related to network pharmacy performance**

 + Maintain thorough documentation of investigations and outcomes

 + Manage multiple cases simultaneously while meeting deadlines and maintaining accuracy


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