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# Trainer - Knowledge-Transfer & Operational Readiness Lead

- **Company:** Concept Plus
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Cloud Computing, Runbook, Oracle Cloud Infrastructure
- **Published:** August 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3d76698095852435

## About the Role

* US Citizen
 * Solid OCI and/or Cloud@Customer operational knowledge.
 * Proven experience creating training content and delivering technical KT to enterprise/government audiences.
 * Strong technical writing skills for runbooks and operational documentation.
 * Familiarity with cloud operations and support processes.
 * Section 508 accessible-document experience.
 * Must satisfy client security requirements and obtain/maintain applicable client background investigation and clearance., * Experience with CMS tooling (Lens, Match, Helix) or similar enterprise ops platforms.
 * Instructional design background.
 * Prior federal/CMS training delivery.
 * 6+ years in cloud operations/technical training with hands-on OCI exposure.
 * OCI Foundations/Operations certification a plus.

## Description

Concept Plus is seeking a Trainer to lead OCI/Cloud@Customer knowledge transfer, training, and operational readiness for client, ensuring client Technical Advisors, Hosting Coordinators, and operations staff can independently operate and support the delivered environments.

What you'll do

 * Deliver OCI training and knowledge-transfer engagements to client Technical Advisors and Hosting Coordinators.
 * Provide Cloud@Customer knowledge transfer, runbooks, and operational onboarding.
 * Develop training materials, runbooks, and operational readiness documentation (Section 508 compliant).
 * Support OCI integration into client tools including (not limited to) Lens, Match, and Helix.
 * Coordinate with engineering leads to keep documentation aligned with delivered architecture.


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