> Markdown version of [/jobs/ext/2539455-cluster-it-support-analyst](https://www.wearedevelopers.com/jobs/ext/2539455-cluster-it-support-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Cluster IT Support Analyst

- **Company:** White Lodging
- **Location:** Milwaukee, WI, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Active Directory, Backup Devices, Local Area Networks, Network Troubleshooting, Microsoft Office, Wide Area Networks
- **Published:** August 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4910820ca442b147

## About the Role

* Associate degree, preferably in STEM field; or 2 to 3 years of relevant work experience
 * A+ Certification
 * Ability to communicate technology simply, effectively, both oral and written, with internal and external guests.
 * Solid attention to detail and organization with proven follow up and follow through practices.
 * Strong analytical skills, with a solid understanding of IT standards and company policies.
 * Past experience in supporting hospitality-based technology preferred.
 * Knowledge of MS Office, Active Directory and Networking environment.

## Description

Under the supervision of the Area IT Manager, the IT Support Analyst for the Milwaukee Hotel Collection provides maintenance and assistance for all internal and external guests requests pertaining to computing and network issues. The IT Support Analyst will coach users in the effective use of systems and applications, prepares documentation and provides assistance to both internal and external guests.

The Milwaukee Hotel Collection consists of the Milwaukee Marriott Downtown, the Westin Milwaukee Downtown, and the SpringHill Suites Milwaukee Downtown.

What You'll Do:

 * Installing, configuring and upgrading PCs, laptops and related equipment.
 * Diagnosing and troubleshooting both common and unusual hardware and software problems.
 * Performing preventive maintenance on the organization's technology.
 * Installing required software patches, ensuring the connectivity of PCs, laptops, guests internet issues, handhelds and other computing devices to both the local area network (LAN) and wide area network.
 * Misc. hotel technology projects including low voltage cabling and basic mounting.
 * Administration and repair of critical systems (PMS, POS, PBX, FTG…) in coordination with respective vendor.
 * Server Backups.
 * Setting up and maintaining locally connected and networked printers.
 * Connecting needed peripheral equipment.


## Related Videos

- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [Hate organising your photos? Try it with 5 Terabytes](https://www.wearedevelopers.com/videos/79-hate-organising-your-photos-try-it-with-5-terabytes)
- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [Passkeys: Truly Phishing-Resistant? Implementation and Pitfalls](https://www.wearedevelopers.com/videos/100156-passkeys-truly-phishing-resistant-implementation-and-pitfalls)

## Related Articles

- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)