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# Workplace Solutions Supervisor

- **Company:** Opensity Solutions
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $85,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Microsoft Outlook, Tools for Reporting
- **Published:** August 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a2a0a898f9f3a637

## About the Role

* Experience in workplace operations, hospitality, or office services leadership
 * Proven ability to lead and coordinate a team in a fast-paced, client-facing environment
 * Strong organizational skills with the ability to manage multiple priorities
 * Proficiency in Microsoft Excel and Outlook; comfortable learning new systems
 * Detail-oriented with a strong commitment to service excellence

This role is ideal for a proactive, service-driven leader who thrives in a hands-on environment and is passionate about delivering an elevated workplace experience.

## Description

We are seeking a hands-on Workplace Solutions Supervisor to lead the day-to-day operations of a high-performing Workplace Solutions team supporting a dynamic New York City office. This role oversees a team of six and is responsible for delivering seamless workplace services across four large office floors, ensuring a consistent, high-quality experience for internal clients., Team Leadership & Operations

 * Oversee daily operations of a Workplace Solutions team, including Concierge staff, a Print Associate, and an Office Services Associate
 * Ensure all service requests are managed efficiently and meet established service standards
 * Maintain oversight of the shared workplace services inbox to ensure timely, high-quality responses
 * Provide day-to-day coaching and guidance to team members; escalate performance concerns as needed
 * Coordinate team coverage for absences and scheduling changes

Workplace Services & Hospitality

 * Coordinate conference room logistics, meeting support, and catering orders
 * Support vendor sourcing and assist with planning workplace events
 * Conduct routine floor walks to ensure shared spaces, business centers, and workplace areas are maintained to a high standard
 * Ensure pantry and office supply areas are consistently stocked and organized
 * Monitor print production requests and ensure quality and timeliness

Workplace Coordination

 * Support onboarding and offboarding logistics, including workspace setup
 * Coordinate seat assignments and maintain basic floor plan updates
 * Assist with internal moves and workspace adjustments
 * Manage access requests, including access cards and general workplace entry needs

Administrative & Operational Support

 * Maintain operational trackers and reporting tools using Excel
 * Manage timecard tracking and approvals for onsite team members
 * Address day-to-day operational issues while maintaining service continuity
 * Communicate regularly with leadership on site operations and emerging needs
 * Partner with building management and external vendors to support workplace operations


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