> Markdown version of [/jobs/ext/254140-software-engineer-servicenow](https://www.wearedevelopers.com/jobs/ext/254140-software-engineer-servicenow). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Engineer (ServiceNow) - **Company:** Arch Capital Group Ltd - **Location:** Raleigh, NC, United States - **Experience:** Expert - **Salary:** $95,000.0 - $115,000.0 - **Contract:** Permanent contract - **Skills:** HTML, JavaScript (Programming Language), Application Programming Interfaces (APIs), Agile Methodology, JIRA, Unit Testing, Cascading Style Sheets (CSS), Configuration Management Databases, Computer Engineering, Information Management, Java Database Connectivity, JSON, Lightweight Directory Access Protocols (LDAP), Open Database Connectivity, Regression Testing, Security Assertion Markup Language (SAML), Simple Object Access Protocol (SOAP), Single Sign-On, Web Services, Extensible Markup Language (XML), Transport Layer Security, Client Side Scripting, Information Technology, Email Notifications, Restful APIs, Servicenow - **Published:** May 31, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=2224cba90d44d8f2 ## About the Role Do you have experience in UI implementation?, Do you have a Bachelor's degree?, * Minimum of two (2) years experience in ServiceNow development. * Proficient in JavaScript-based design, development, and implementation of ServiceNow solutions for IT Service Management (ITSM), including Incident, Change, Service Request / Service Catalog, Knowledge, Problem, CMDB, and Service Portal. * Experience with server-side and client-side scripting on the ServiceNow platform, including Business Rules, Client Script, Script Include, UI Policy, UI Actions, and UI Pages. * Experience with ServiceNow technologies such as Workflow/Flow Designer, Reports, Email Notifications, Email Inbound Actions, SLAs, ACLs, GlideRecord, GlideAjax, and GlideSystem. * Fundamental understanding of key technologies relevant to ServiceNow integration solutions, including HTML, CSS, JSON, XML, SSO, SAML, SSL, Web Services, REST, SOAP, LDAP, JDBC, and ODBC. * Experience in working on automations and integrations in ServiceNow with API, IntegrationHub/Orchestration, and other similar technologies. * Ability to work with stakeholders with different backgrounds and levels of technical knowledge and come up with technical requirements and design. * Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization. * Must be willing to work night shift. Desired Skills/Experience * Knowledge of ITIL methodologies and processes is a plus. * Experience in Customer Service Management (CSM) is a plus. * Experience in custom ServiceNow application development, including scoped applications and workflow automation, is a plus. * ServiceNow Administrator (CSA)/Implementation Specialist (CIS)/Developer Certification/ITIL Foundation certification is a plus. * Knowledge in Agile Development and JIRA is a plus. Education * BS in Computer Science, Information Technology, Computer Engineering, Information Management, or related discipline * 3-5 years professional work experience For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. ## Description The Senior ServiceNow Developer is responsible for design, development, and unit testing of ServiceNow Catalog Items automation and integration solutions. The candidate will engage with Business Analyst and SME to perform detailed requirement analysis. The candidate will provide production implementation and post-production support for ServiceNow modules and features such as Catalog Items and other aspects of ServiceNow., * Design, architecture, maintenance, and enhancement of Catalog items. * Create and maintain the current state of the ServiceNow platform architecture documentation. * Communicate and collaborate with non-technical stakeholders to gather requirements, analyze the impact of new requirements, and configure the new requirements on the ServiceNow platform as per ITIL best practices. * Develop technical design documents. * Create well-structured test plans and coordinate testing activities, identify, document, and track software defects. Perform and facilitate regression testing of resolved defects. * Translate technical complexities to non-complex and simple terms for project stakeholders and make sure they understand the effects of the design decisions on the areas of ServiceNow Platform. * Support ServiceNow upgrades planning and execution. * Manage and actively contribute to development efforts pertaining to modules of the ServiceNow platform using JavaScript, including support for newly developed modules or major releases. * Participate in the configuration and customizations, as needed, based on customer needs. * Participate in and contribute to an agile-based work intake and output delivery process that will support service provision and delivery in an iterative manner. ## Related Videos - [The Resilience of the World Wide Web](https://www.wearedevelopers.com/videos/1281-the-resilience-of-the-world-wide-web) - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [NoLoJS - Avoiding JavaScript Cruft with HTML and CSS - Aaron T. Grogg](https://www.wearedevelopers.com/videos/1806-nolojs-avoiding-javascript-cruft-with-html-and-css-aaron-t-grogg) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) ## Related Articles - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Frontend Developer Salary in The UK](https://www.wearedevelopers.com/magazine/233-frontend-developer-salary-in-the-uk)