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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Google Cloud Platform-Senior Eng (AWS Connect Google Five9 - **Company:** Sierra Business Solution LLC - **Location:** Phoenix, AZ, United States - **Experience:** Expert - **Contract:** Temporary contract - **Skills:** Application Programming Interfaces (APIs), Agile Methodology, BigQuery, Cloud Computing, Cloud Computing Security, Continuous Delivery, Continuous Integration, Data Structures, Software Design Patterns, DevOps, Github, Identity and Access Management, OAuth, Role-Based Access Control, Release Management, Systems Integration, Google Cloud, System Availability, Apigee, Amazon Virtual Private Cloud (VPC), Terraform, Webhooks - **Published:** August 4, 2026 - **Apply:** https://www.dice.com/job-detail/96de5fa3-cedc-43dd-ac9e-fd5f8f310fd7 ## About the Role Experience with Agile development, Continuous Integration, and Continuous Delivery, including working knowledge of various tools in the CICD pipeline. DevOps and Observability. Experience with automated release management using GitHub Actions. Experience in Architecture design and modeling should possess strong skills in designing and modeling complex systems and architecture. Good understanding of data structures, algorithms, and design patterns Great written communication and documentation abilities Strong understanding of cloud security architecture and Encryption and OAuth. Looks proactively beyond the obvious for continuous improvement opportunities. Leadership and communication: lead teams and collaborate with stakeholders, so strong leadership and communication skills are essential. Excellent communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike Exceptional communication and stakeholder management skills, with the ability to collaborate with cross-functional teams, including developers, business analysts, and quality assurance ## Description Design and implement scalable CCaaS and IVA solutions leveraging Google Cloud and Google CX (Dialogflow CX), including conversational IVR design, NLUNLP modeling, intent and flow orchestration, webhook integrations, speech-to-texttext-to-speech, and seamless integration with Five9 and enterprise systems. Architect secure, resilient cloud infrastructure on Google Cloud Platform using services such as GKE, Cloud Run, Cloud Functions, PubSub, Apigee, and BigQuery, implementing IAM, VPC design, encryption, multi-region high availability, and Infrastructure as Code (Terraform) to support enterprise-grade customer experience platforms. Architect, implement, and optimize Five9 CCaaS solutions, including ACD, skills-based routing, dialer, omnichannel capabilities, and campaign management, ensuring scalable, secure, and compliant contact center operations. Lead integrations and migrations leveraging Five9 APIs and telephony capabilities, including CRMCTI integrations, webhooks, SIPWebRTC, security configuration (RBAC, PCIHIPAA), and ## Related Videos - [The Cloud is Calling: Answer with In-Demand Skills](https://www.wearedevelopers.com/videos/945-the-cloud-is-calling-answer-with-in-demand-skills) - [Keeping applications secure by evolving OAuth 2.0 and OpenID Connect](https://www.wearedevelopers.com/videos/100152-keeping-applications-secure-by-evolving-oauth-2-0-and-openid-connect) - [Innovating Developer Tools with AI: Insights from GitHub Next](https://www.wearedevelopers.com/videos/1268-innovating-developer-tools-with-ai-insights-from-github-next) - [Our GitOps approach for deploying an Identity Provider and an API Gateway in a SaaS company](https://www.wearedevelopers.com/videos/776-our-gitops-approach-for-deploying-an-identity-provider-and-an-api-gateway-in-a-saas-company) - [Delay the AI Overlords: How OAuth and OpenFGA Can Keep Your AI Agents from Going Rogue](https://www.wearedevelopers.com/videos/1637-delay-the-ai-overlords-how-oauth-and-openfga-can-keep-your-ai-agents-from-going-rogue) - [Bringing AI Model Testing and Prompt Management to Your Codebase with GitHub Models](https://www.wearedevelopers.com/videos/1536-bringing-ai-model-testing-and-prompt-management-to-your-codebase-with-github-models) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Got AI ideas but no money? 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