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# Practice Architect - Capability Development

- **Company:** Palo Alto Networks
- **Location:** Bridgeport, CT, United States
- **Salary:** $163,000.0 - $224,500.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, ARM Architecture, Cloud Computing, Knowledge Management, Microsoft Office, Cortex XSOAR Platform, Prisma Cloud Platform
- **Published:** August 29, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3369491562&tx=UT5046TYT&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Extensive experience delivering enterprise security solutions within Professional Services.
 * Deep expertise across Cortex technologies (XSIAM, XSOAR, Cortex XDR) and/or Cortex/Prisma Cloud.
 * Demonstrated experience mentoring, coaching, and developing technical professionals.
 * Experience designing and delivering technical learning programs, workshops, labs, or capability development initiatives.
 * Strong customer facing consulting experience with the ability to coach through real-world engagements.
 * Excellent communication, facilitation, presentation, and influencing skills.
 * Proven ability to work effectively across cross-functional organizations without direct authority.
 * Experience collaborating with Professional Services, Customer Success, Product Management, Engineering, Sales, and partner organizations.

## Description

Capability Development Strategy

 * Develop and execute the capability development strategy and enablement programs for Professional Services, Customer Success, and strategic delivery partners across the Cortex & Cloud portfolio.
 * Build scalable programs that continuously improve technical proficiency, delivery consistency, consultant readiness, and adoption of COE methodologies.
 * Drive organizational readiness for new products, AI capabilities, automation initiatives, and service offerings.
 * Establish long-term capability roadmaps aligned with business priorities and evolving customer needs.

Technical Enablement & Training

 * Deliver hands-on technical enablement sessions, including workshops, labs, and real-world deployment scenarios.
 * Conduct brown bag sessions, deep dives, and office hours to reinforce learning and address partner challenges.
 * Develop role-based enablement paths for partner consultants, architects, and delivery leads.
 * Lead technical workshops, boot camps, instructor-led training, hands-on labs, office hours, mentoring sessions, and knowledge-sharing forums.
 * Support onboarding and continuous development of consultants throughout their career progression.

Strategic Field Engagement & Coaching

 * Participate in strategic customer engagements, pilot deployments, and new service introductions where coaching and consultant development provide the greatest organizational value
 * Mentor consultants during customer engagements to strengthen technical execution, consulting skills, and customer interaction.
 * Identify opportunities to improve consultant effectiveness through real-world coaching and practical experience.
 * Support strategic partners through co-delivery engagements, ensuring adherence to COE standards and best practices.
 * Assess strageic partner capabilities and identify gaps in delivery execution, technical skills, or methodology adoption.
 * Act as a technical advisor and escalation point for partners during active deployments

Capability Assessment & Organizational Readiness

 * Define capability benchmarks and readiness criteria across the Cortex & Cloud portfolio.
 * Assess technical, delivery, and consulting competencies across the organization.
 * Identify skill gaps and develop targeted capability improvement plans.
 * Partner with leadership to support certification planning, technical growth, and career development initiatives.
 * Measure capability progression through technical assessments, certifications, delivery quality, and field performance.

Knowledge Management & Learning Assets

 * Develop and maintain reusable capability development assets, including
 * Technical workshops
 * Hands-on labs
 * Technical demonstrations
 * Recorded learning sessions
 * Best practice guides
 * Knowledge articles
 * Quick reference materials
 * Learning modules
 * Continuously evolve capability content based on customer feedback, field observations, emerging technologies, and COE priorities.

Cross-Functional Collaboration

 * Collaborate closely with Professional Services, Customer Success, Product Management, Engineering, Sales, Enablement, and strategic partners.
 * Act as a trusted advisor to field teams by providing technical guidance, mentoring, and coaching.
 * Provide ongoing field insights that influence future capability development priorities, service evolution, and product improvements.
 * Work closely with Practice Architects (TA, DA, PE) to ensure enablement reflects current standards and capabilities.
 * Provide feedback into COE on partner readiness, common challenges, and opportunities for improvement.


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