> Markdown version of [/jobs/ext/2545288-it-support-specialists](https://www.wearedevelopers.com/jobs/ext/2545288-it-support-specialists). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialists - **Company:** Mantech International Corporation - **Location:** Aiea, HI, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Computing Platforms, CompTIA Security+, Continuous Availability, Network Connections, Enterprise Software Applications, Computer Network Operations, Information Technology - **Published:** August 16, 2026 - **Apply:** https://www.techcareers.com/job.asp?id=3355993687&tx=FR10804LFU&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role Senior Level * High school diploma and 10+ years of position-relevant experience (A bachelor's degree may be substituted in lieu of 2 years of additional experience). * Professional-level IT certifications (e.g., CompTIA Security+). Mid Level * High school diploma and 3+ years of position-relevant experience (A bachelor's degree may be substituted in lieu of 2 years of additional experience). * Foundational IT certifications (e.g., CompTIA A+). Junior Level * CompTIA Security+ or equivalent IAT Level II certification. * Ability to follow established technical SOPs and maintain accurate technical records., * 12+ years of position-relevant experience. * Experience working in a military IT help desk or network operations center. * Proficiency in troubleshooting military-unique software and hardware. Clearance Required: * Must hold an active Secret Clearance Physical Requirements: * The person in this position must be able to remain in a stationary position 50% of the time. * Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations. ## Description * Approves and monitors the technical support workflow for a diverse range of hardware and software platforms. * Coordinate the resolution of escalated technical issues involving network connectivity and enterprise applications. * Authorize the distribution of IT assets and the maintenance of detailed equipment inventories for organizational accountability. * Oversee the day-to-day operation of Information Technology and Security Groups within a regional distribution framework. * Coordinate technical assistance for forward-deployed personnel to ensure the continuous availability of critical mission systems. * Validate the setup and maintenance of secure IT infrastructure required for large-scale military exercises in the Pacific. * Provides leadership, guidance, and mentoring to subordinate staff. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Modern Web Development with Nuxt3](https://www.wearedevelopers.com/videos/294-modern-web-development-with-nuxt3) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [Coffee with Developers - Andrew Taylor - CODE100 Manchester](https://www.wearedevelopers.com/videos/888-coffee-with-developers-andrew-taylor-code100-manchester) - [Small, Secure, Interconnected: The next Internet Protocol](https://www.wearedevelopers.com/videos/100062-small-secure-interconnected-the-next-internet-protocol) - [Architecting the Future: Leveraging AI, Cloud, and Data for Business Success](https://www.wearedevelopers.com/videos/1096-architecting-the-future-leveraging-ai-cloud-and-data-for-business-success) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)