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# IT Support Specialist II (Atwater)

- **Company:** Golden Valley Health Centers
- **Location:** Atwater, CA, United States
- **Experience:** Experienced
- **Salary:** $56,014.0 - $58,822.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Microsoft Office, TCP/IP, Information Technology
- **Published:** August 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ddf2bef147ef953c

## About the Role

* The employee must occasionally lift and/or move up to 25-50 pounds and push up to 100 pounds (on wheels).
 * Must be able to speak clearly in order to communicate information to End Users and Staff.
 * Must be able to hear staff on the phone and in person.
 * Specific vision abilities required by this job include close vision for RJ45 pin-outs, computer screens, and the ability to adjust focus.
 * Must be comfortable in tight or confined crawl spaces., * Knowledge of Windows Operating System, TCP/IP, Internet, Microsoft Office, and Networking required.
 * Speak respectfully and professionally and in terms that both novice and experienced computer users can understand.
 * Work on multiple tasks with minimal supervision.
 * Travel to multiple sites.
 * Excellent oral, interpersonal, and written communication skills.
 * Develop knowledge base articles., * High School diploma or GED required.
 * Associate Degree or certifications with information technology focus preferred, one (1) year of IT experience may be substituted for relevant education or technical certification.
 * Two (2) years of experience supporting computer software and hardware required.
 * Advanced knowledge of commonly supported computer software and hardware required.
 * Advanced knowledge of IT Service Management processes required.
 * A valid CA driver's license and insurance is required.

## Description

* Demonstrates effective communication and problem-solving skills.
 * Install and maintain hardware.
 * Install and maintain software.
 * Troubleshoot hardware/software problems.
 * Provide tier 1 and tier 2 support to end-users.
 * Assist with the general operations of the IT department.
 * Other duties and tasks as assigned.


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