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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Technology Staff - **Company:** WALDENWOODS RESORT & CONFERENCE CENTER - **Location:** Howell, MI, United States - **Salary:** $37,440.0 - $49,920.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Active Directory, JIRA, Microsoft Azure, Cisco Routers, Databases, System Configuration, Dynamic Host Configuration Protocol, Disaster Recovery, Domain Name System (DNS), Cryptographic Protocols, Intrusion Detection Systems, Virtual Private Networks (VPN), Network Security, Linux System Administration, Microsoft Office, Microsoft SQL Server, Windows Servers, Network Architecture, Microsoft PowerPoint, Productivity Software, Remote Access Technology, Microsoft SharePoint, Product Software Implementation Methods, VMware VSphere, Software Licensing, Software Troubleshooting, Firewalls (Computer Science), Information Technology, Servicenow - **Published:** August 8, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=52ae806067179fdd ## About the Role * Proven experience managing IT support functions within a hospitality or similar environment. * Strong knowledge of cloud platforms such as AWS and Azure for infrastructure management. * Hands-on experience with VMware vSphere and Linux system administration. * Familiarity with ITIL best practices for service management and incident response. * Proficiency in configuring and managing Microsoft Office Suite (Word, PowerPoint, Excel) and related productivity tools. * Demonstrated leadership skills with supervisory experience in managing IT teams or projects. * Excellent communication skills for cross-functional collaboration with staff at all levels. * Ability to troubleshoot complex technical issues quickly while maintaining organizational efficiency. * Knowledge of cybersecurity best practices including network security protocols and information security standards. Join us as part of a passionate team committed to delivering outstanding guest experiences through innovative technology solutions! This paid position offers an engaging environment where your technical expertise directly enhances the quality of our members' stay while supporting the seamless operation of our resort's digital landscape. ## Description We are seeking a dynamic and detail-oriented Information Technology Staff member to support our resort's technology infrastructure. In this role, you will be responsible for maintaining and troubleshooting our IT systems, supporting staff with technical issues, and ensuring the security and efficiency of our digital operations. This position offers an exciting opportunity to contribute to a thriving hospitality environment while utilizing your expertise in a broad range of IT disciplines. Duties * Manage and support the resort's IT infrastructure, including servers, networks, and databases. * Provide technical support for staff and guests, resolving hardware, software, and connectivity issues promptly. * Oversee network security measures such as firewalls, VPNs, and intrusion detection systems to protect sensitive data. * Maintain and administer core systems including Active Directory, Microsoft Windows Server, VMware vSphere, and Microsoft SQL Server. * Assist with software implementation projects, including SharePoint, ServiceNow, Jira, and remote access solutions. * Support network engineering tasks involving Cisco routers, LAN/WAN configurations, DHCP, DNS, and network infrastructure upgrades. * Participate in disaster recovery planning and business continuity initiatives to ensure operational resilience. * Collaborate with vendors on hardware procurement, software licensing, and service agreements to optimize IT assets. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [10 Creative Workshop Ideas for Conferences](https://www.wearedevelopers.com/magazine/363-10-creative-workshop-ideas-for-conferences) - [What Makes WeAreDevelopers World Congress Different From Every Other Tech Event?](https://www.wearedevelopers.com/magazine/701-what-makes-wearedevelopers-world-congress-different-from-every-other-tech-event) - [IT Webinars for Programmers to Stay Updated](https://www.wearedevelopers.com/magazine/351-it-webinars-for-programmers-to-stay-updated) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)