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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Technology Manager - **Company:** Gridiron Air LLC - **Location:** Fort Worth, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Application Services, Microsoft Azure, Backup Devices, Microsoft Online Services, Business Systems, Software as a Service, Cloud Computing, Disaster Recovery, Github, Identity and Access Management, Network Architecture, Microsoft SharePoint, Systems Integration, Software Vulnerability Management, Web Services, Wireless Networks, Microsoft InTune, Information Technology, Performance Monitor, Casper Suite, Fortinet, Software Version Control, Serverless Computing, Powerapps - **Published:** August 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e6cfc05d271a71ff ## About the Role * Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent professional experience. * 5+ years of progressive IT infrastructure and support experience, including at least 2 years in a management or team lead role. * Demonstrated experience with hybrid IT environments (on-premises and cloud), Microsoft Azure, network/systems administration, endpoint management, MDM solutions, and ITSM frameworks (ITIL preferred). * Familiarity with regulated industry IT requirements; experience in FAA, DOD, or similarly governed compliance environments strongly preferred. * Strong communication skills across technical and non-technical stakeholders; proven vendor, contract, and project management capabilities. Must be authorized to work in the U.S. Employment contingent upon successful completion of background check, drug screening, and MVR check. PERFERRED QUALIFICATIONS * Background in aviation, defense, or other highly regulated industries with exposure to NIST, CMMC, or FAA IT compliance requirements. * Experience with Microsoft Power Platform (Power Apps and Power Automate) and workflow/process automation. * Experience with Azure App Services, Azure Functions, APIs, web services, and cloud application hosting. * Experience with GitHub, GitHub Actions, source control, and CI/CD deployment practices. * Experience administering Microsoft 365, Entra ID, Intune, SharePoint Online, and Exchange Online. * Experience with Fortinet networking/security technologies and enterprise wireless/network infrastructure. * Experience with Apple device management/MDM platforms such as Jamf Pro., The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for qualified individuals with disabilities to perform the essential functions of this role. While performing the duties of this job, the employee is required to speak, write, and understand English. Employees must also adhere to Gridiron Air's Drug and Alcohol policies. ## Description The IT Manager leads and executes all aspects of information technology operations across the organization. This role oversees enterprise infrastructure, cybersecurity, end-user support, and business systems in a highly regulated aviation environment - ensuring alignment with FAA regulatory requirements, DOD compliance standards where applicable, and corporate security policies. This is a hands-on technical leadership position. The IT Manager is expected to maintain sufficient technical depth to directly participate in system administration, troubleshooting, architecture, automation, integrations, and implementation activities in addition to leading IT personnel, vendors, projects, and strategy., * Manage and maintain the organization's technology environment, including enterprise networking, Microsoft Azure and Microsoft 365 services, identity and access management, endpoints and mobile devices, SaaS applications, cloud-hosted applications, and supporting infrastructure, ensuring availability, security, performance, and operational reliability. * Lead and support a hybrid IT support model (internal staff and MSP) delivering Tier 1-3 service desk coverage; define and monitor SLAs, KPIs, and incident/problem/change management processes. * Enforce cybersecurity policies including endpoint protection, identity and access management, vulnerability remediation, and system hardening in alignment with corporate standards and aviation industry requirements. * Ensure IT systems, controls, and documentation maintain compliance with applicable regulatory frameworks including FAA requirements, DOD cybersecurity directives (where applicable), and corporate IT standards. * Oversee Mobile Device Management (MDM) solutions, PC/laptop refresh cycles, and standardization of field technician and office endpoint equipment. * Manage vendor and MSP relationships including contract negotiation, performance monitoring, and cost-effective service delivery. * Lead IT disaster recovery, backup, and business continuity planning; conduct periodic risk assessments and coordinate testing of recovery procedures. * Serve as the primary security and IT compliance advisor to leadership; support audits, cybersecurity insurance requirements, and regulatory reviews. * Develop IT staff by providing coaching, mentoring, and clear direction to build a high-performing team aligned to organizational goals. * Management personnel are expected to have a thorough understanding of the Gridiron Air Safety Management System (SMS). They should be competent in executing responsibilities aligned with their training and involvement in the SMS. Additionally, they are required and supported to identify and report safety hazards, uncover safety deficiencies, and raise safety concerns within the operation, thereby fostering a proactive safety culture. * May perform other responsibilities as assigned based on business needs and shifting company priorities. ## Related Videos - [WeAreDevelopers LIVE - Back to CODE100](https://www.wearedevelopers.com/videos/1909-wearedevelopers-live-back-to-code100) - [Innovating Developer Tools with AI: Insights from GitHub Next](https://www.wearedevelopers.com/videos/1268-innovating-developer-tools-with-ai-insights-from-github-next) - [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide) - [Bringing AI Model Testing and Prompt Management to Your Codebase with GitHub Models](https://www.wearedevelopers.com/videos/1536-bringing-ai-model-testing-and-prompt-management-to-your-codebase-with-github-models) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [CI/CD with Github Actions](https://www.wearedevelopers.com/videos/856-ci-cd-with-github-actions) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)