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# IT Support Specialist

- **Company:** Kroenke Sports & Entertainment
- **Location:** Denver, CO, United States
- **Experience:** Starter
- **Salary:** $53,040.0 - $54,080.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Spreadsheets, Computer Maintenance, Computer Networks, Text Processing, Hard Disk Drives, PC Tools, Microsoft Office, Network Connections, Enterprise Software Applications, Peripherals, Computer Equipment, Information Technology, Network Support, Laptops
- **Published:** August 5, 2026
- **Apply:** https://www.teamworkonline.com/employment_opportunities/2183966/interest_expressions/new

## About the Role

* Minimum
 + High school diploma or GED, required
 + 1 year experience working with maintaining personal computers and networks
 + Applicants must meet minimum qualifications at the time of hire.
 * Preferred
 + 4 year college degree, preferred
 + Computer Repair Certification
 + 2 years experience working in a formal IT department
 + Competencies/Knowledge, Skills & Abilities
 * Adequate knowledge and skill to successfully diagnose and repair hardware or software problems regarding PCs, laptops, mobile devices, printers, and peripheral devices
 * Understanding of network communications and security
 * Demonstrable knowledge of Windows operating systems
 * Able to provide advanced support for Microsoft Office applications
 * Understanding of Microsoft Active Directory services
 * Knowledge of Apple devices and operating systems
 * Knowledge of mobile technologies and devices
 * Excellent problem-resolution skills
 * Excellent customer service skills
 * Excellent communication skills
 * Ability to work evenings, weekends, and holidays as needed at a variety of KSE venues

## Description

The KSE Information Technology (IT) Department provides a broad range of technology services supporting operations at the enterprise, business unit, department, event, and project levels within the company. The IT department focuses on building and maintaining a reliable and secure technology infrastructure while delivering quality services that are prompt, cost effective, and reliable.
Nature of Work:

 * Provides support for PC hardware, software, and network connectivity for end-users and also supports technical operations for events at KSE venues.

Examples of work performed:

 * Installs hardware and peripheral components such as monitors, keyboards, printers, and disk drives on personal computers
 * Services printers and peripherals
 * Installs company-specified software packages such as operating systems, word processing, or spreadsheet programs, etc., onto computers
 * Verifies correct system operation within KSE policies and guidelines
 * Answers user questions in person and over the phone regarding system operations
 * Diagnoses and resolves problems involving operating systems, applications, networking, and computer hardware
 * Assists with network maintenance
 * Moves hardware to accommodate personnel changes and needs
 * Keeps abreast of new PC software and hardware product developments through self-study, technical conferences, courses and/or seminars
 * Other duties as assigned

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.
Working Conditions & Physical Demands:

 * Typical Office Conditions
 * Lift up to 20 lbs
 * Lift, bend, place, maneuver as necessary to deploy computing equipment
 * Work event schedules as necessary


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