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# Information Technology and Systems Administrator

- **Company:** Haywood Regional Medical Center
- **Location:** Clyde, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Backup Devices, Cyber Security, Information Systems, Computer Maintenance, Desktop Virtualization, Local Security Policy, Windows Servers, Citrix Systems, Server Administration, Information Technology, Patch Management, Network Server, Commvault, Cisco, User Accounts
- **Published:** August 28, 2026
- **Apply:** https://www.dice.com/job-detail/8d23b04f-00e8-4156-ba49-c7e8e90dc6de

## About the Role

Applicants should be self-motivated/self-directed and able to meet deadlines. Able to work in a fast-paced environment, problem-solve, and handle stress in a positive manner. Is familiar with organization and functions of each hospital department. Leadership ability, integrity and initiative. Maintain harmonious relationships with nursing personnel, medical staff, hospital administration and all departments

 * Minimum Education: Associate degree in Information Systems or Computer Science preferred.
 * CompTIA, Cisco, and ITIL certifications preferred
 * Work Experience: 2 years' experience in an information systems position; extensive knowledge of Windows desktop and server administration.
 + Prefer experience in healthcare environment.
 + Prefer experience with computer repair and/or computer Help Desk support.

## Description

* Provide daily level 3 support to helpdesk support team for Windows Server and Desktop infrastructure.
 * Manage backup schedules in Commvault application with the ability to periodically restore from backups as needed.
 * Perform monthly patch management of Windows Servers - install patches as needed and reboots servers based on patch management schedule.
 * Perform other preventative maintenance to systems as needed.
 * Periodically perform inventory analysis and validate that PC's and Servers meet IT security and operational standards.
 * Installs and maintains PC's and Servers as requested.
 * Manages print and fax servers and services.
 * Participates in the evaluation and selection process of new software and hardware.
 * Uses service desk system to manage ticket lifecycle.
 * Thoroughly documents and closes tickets in a timely manner.
 * Oversees organization wide asset tracking by correlating assets to configuration items in service desk system.
 * Assist in the development of departmental run books for supported systems.
 * Work with hospital support center and 3rd party vendors as needed to troubleshoot and resolve technical problems.
 * Perform in local security coordinator capacity by creating, managing, and deprovisioning user accounts in all supported applications.
 * Assist with managing Citrix Infrastructure and virtual application delivery.
 * Maintains up-to-date knowledge of applications, systems, and hardware platforms.


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