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# SENIOR SALESFORCE ADMINSTRATOR

- **Company:** Mercatus Center, Inc.
- **Location:** Arlington, VA, United States
- **Experience:** Expert
- **Salary:** $85,000.0 - $100,000.0
- **Contract:** Permanent contract
- **Skills:** System Configuration, Quorum, Release Management, Salesforce.Com, Facebook Flow, Zapier, Data Management, DocuSign, Marketing Cloud
- **Published:** August 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6ae287adf3830cf0

## About the Role

* Bachelor's degree or equivalent combination of education, training, and work experience.
 * 3+ years of hands-on Salesforce administration experience.
 * Salesforce Certified Platform Administrator plus at least one additional Salesforce certification.
 * Strong technical knowledge of Salesforce, including Flow, security, data models, declarative automation, reporting, and data management.
 * Experience with Salesforce NPSP or familiarity with nonprofit fundraising and donor data models.
 * Experience troubleshooting complex issues, supporting integrations, and translating business requirements into technical solutions.
 * Strong problem-solving, prioritization, documentation, and communication skills.

Preferred Qualifications:

 * Hands-on experience administering Salesforce NPSP and/or Certinia.
 * Experience with Salesforce testing, deployments, release management, and change management.
 * Demonstrated curiosity and commitment to continuous learning and Salesforce best practices.

## Description

The Mercatus Center at George Mason University is seeking a Senior Salesforce Administrator to support the day-to-day administration, maintenance, and improvement of our Salesforce platform. This hands-on technical role will work closely with our Junior Salesforce Administrator on daily support and with the Salesforce Platform Manager and Solution Architect on larger technical initiatives.

Specific Duties:

 * Administers and maintains Salesforce, including users, permissions, security, objects, fields, record types, Lightning pages, and platform configuration.
 * Triages and resolves support tickets, troubleshoots complex issues, and provides technical guidance to the Junior Salesforce Administrator.
 * Designs, builds, tests, and maintains Salesforce solutions using Flow, validation rules, formulas, and other declarative tools.
 * Gathers requirements and translates business needs into maintainable Salesforce solutions.
 * Manages data quality and maintenance; builds and maintains reports and dashboards.
 * Supports Salesforce integrations and connected applications, including Certinia, DocuSign, Box, Quorum, Marketing Cloud, Zapier, Fundraise Up, FormAssembly, Formstack, and DonorSearch.
 * Documents configurations, automations, integrations, and support procedures.


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